Contact Simplenote Customer Service

Why should I report an Issue with Simplenote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Automattic, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That said, these are minor complaints as this simple but very useful tool has been very helpful to me.I was looking for a simple, lightweight note-taking app that would sync with my work Mac, my home Mac, my iPad, and my Android phone--and here it is! It syncs blazing fast, and I never have to worry about losing my notes.

2. Does that make sense? To soon up, Simple Note is an integral part of my workflow and it's almost completely transparent.This app is good, but I've occasionally seen some messed up bugs.

3. PS I love the Saved search terms feature, wished the iOS version had thatIf you can get it to sync Mac to Android in May '23, you're luckier than I am... Loved it and used it for years to sync nValt, but something has changed.

4. Feature bloat sinked Evernote, so if you add more frills, have a way to disable them, so the app is still simple and fast, and stands out against competition.Apparently the developer no longer provides user support.

5. I do kind of wish for simple text styles, like bold, italic, underlined, and different colors, BUT I also understand that it would spoil the simplicity of the app.

6. A few options, a short, thorough guide, free backups, dark mode and font size choices, flawless syncs, a few other useful choices and off I went.

7. Now it's started again - asked the last 7 times I ran the app - and I get a boilerplate email telling me to install the current version and then ask for help in the user forum.I have used this app for a long time.

8. One of my favorite apps to take notes because it is fast, works everytime, and simple (no-frills).

9. As I was in the middle of typing, the previous note came back, but there were 10 copies of it placed right where I was typing! Now I'm a little afraid to touch the app.If only there was a web clipper.

10. For example if I started typing the word don', all of a sudden the app will auto-complete resulting in "don'don't"This app is changing my life.

11. I really wish it had a few simple formatting options, like bold or underline.

1. Fix Simplenote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Simplenote: Restarting the app will resolve most errors.
2. Update the Simplenote App. Here is how:
   1. On Android goto PlayStore » Search for "Simplenote" » Open Simplenote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simplenote » click "UPDATE".
3. Clear Simplenote app cache: Clearing cached data will force your app to retrieve the latest data directly from Simplenote servers.
   1. On Android, goto Settings » Apps » Select "Simplenote" » click Storage » click "Clear Cache".
4. Check Simplenote app permissions. If any of these permissions required to use your device's features are disenabled, Simplenote might not work.
5. Uninstall and reinstall Simplenote. If nothing else has worked, completely uninstall Simplenote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Simplenote not working

2. Fix Simplenote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Simplenote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Simplenote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Simplenote may not be able to connect to the Internet when running in the background.