Contact Oslo Customer Service

Why should I report an Issue with Oslo - Official City App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wip to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would be even better if your favourites linked to a map to help you plan your route.Works very well offline, allows you to save your favorites, make multiple lists, & even make custom maps from your favorite lists.

2. Great level of detail, one of the best tourism apps I've seen & a must-have if you get the Oslo Pass, which I also recommend.

3. if nothing changes i think i will uninstall it.The app does not seem to do anything and just craches if I try to searchFabulous app for sight seeing in Oslo.

4. Only wish I could search or sort by hours of operation.It would be great if there were reviews of all the places.

5. Other than that, it is really helpfull.Also app, everything you need to know about Oslo is in there.

6. To find out what happens in town I must check the website.

7. It has opening times, transport details and brief information about each destination.

8. Essential for any Oslo visitor.

9. Lately its not updated anymore.

1. Fix Oslo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oslo: Restarting the app will resolve most errors.
2. Update the Oslo App. Here is how:
   1. On Android goto PlayStore » Search for "Oslo" » Open Oslo - Official City App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oslo » click "UPDATE".
3. Clear Oslo - Official City App app cache: Clearing cached data will force your app to retrieve the latest data directly from Oslo servers.
   1. On Android, goto Settings » Apps » Select "Oslo - Official City App" » click Storage » click "Clear Cache".
4. Check Oslo app permissions. If any of these permissions required to use your device's features are disenabled, Oslo might not work.
5. Uninstall and reinstall Oslo. If nothing else has worked, completely uninstall Oslo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oslo not working

2. Fix Oslo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oslo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oslo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oslo may not be able to connect to the Internet when running in the background.