Contact IPTV Pro Customer Service

Why should I report an Issue with IPTV Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alexander Sofronov to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stopped using it after trying to use for an hour or so.Best iptv player, except last 7.0.5 update, I had do downgrade to 7.0.3 pro version because is stable and doesn't freeze the screenMore than 24 hours and still no link to get channels..... seems like a scam........Hi! Alexander these chanels are the best but why they don't work on my tv, I would like to overpay to you but please make them in function please!Waste of money not working every channel I try to play it comes with error messageAfter paying for the app I am told the app is problematic.

2. Channels keep loading, refreshing the playlist doesn't work, so only restarting the application works to get it to start working.very poor and basic app.

3. So why do you still advertise it on Google play storeWorks well for Android mobile but not Google TV ChromecastThank you, Alexander! This player is the best.

4. The only small issue noticed so far is case when casting to Chromecast requres transcoding.

5. And only this one has clear intuitiv interface, supports Chromecast and works very stable.

6. No matter whether I use VLC or MX player, the video closes after a couple of seconds.

7. My second issue is with third party players.

8. It will not even loadI have to force stop the app every time I switch my android box.

9. It is very wonky and does not work properly.

10. A complete waste of money.

11. Might be I can tune smth in the phone settings.

1. Fix IPTV Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IPTV Pro: Restarting the app will resolve most errors.
2. Update the IPTV Pro App. Here is how:
   1. On Android goto PlayStore » Search for "IPTV Pro" » Open IPTV Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IPTV Pro » click "UPDATE".
3. Clear IPTV Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from IPTV Pro servers.
   1. On Android, goto Settings » Apps » Select "IPTV Pro" » click Storage » click "Clear Cache".
4. Check IPTV Pro app permissions. If any of these permissions required to use your device's features are disenabled, IPTV Pro might not work.
5. Uninstall and reinstall IPTV Pro. If nothing else has worked, completely uninstall IPTV Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IPTV Pro not working

2. Fix IPTV Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IPTV Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IPTV Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IPTV Pro may not be able to connect to the Internet when running in the background.