Published by Muffin

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Why should I report an Issue with PanoramaCrop for Instagram?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Muffin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

PanoramaCrop Customer Insights

1. Minimal, reasonable ads, and great functionality: you can cut a wide image into 2 (or more!) images (prefect for Instagram swipe posts), you can convert a wide image into a square image by adding space on the top and bottom (for Instagram), and you can make a photo grid.

2. At this point I have to uninstall because it's wasting my time.Oh boy! I downloaded the app to give it a try and u didn't waste a single second! I was struggling a lot because I couldn't create those carousel posts and now I can with a couple taps! This app is great because I can't use Photoshop since I've got no decent computer for editing videos.

3. Add borders to photos so Instagram doesn't crop them or crop photos so you end up with a swipeable post or a grid post that comes together in your feed.

4. I don't want to change the aspect ratio every time from 1:1 to 1:1,25 (both in pano and nocrop)Honestly this app was a 5 star experience and I genuinely considered buying it, until it started failing to save my photos.

5. One thing I would like is the ability to add a small white border to the picture with the "no crop" feature, but I can do that step with another app and finish it with this one.

6. Edit: so the white border option was implemented and worked fine for a while but now it's bugged and I can only pick between 100% or 60%Works great SOMETIMES.

7. On the plus side, it does allow you to put up images in the 4:5 ratio and it is free (the other top rated app only seems to do Square and then charges after you've used it twice).

8. One problem I found is every so often on Android the saved photos don't appear immediately in Photos or Instagram and have to wait or force kill the app.

9. No nonsense, simple interface, very happy with it.Fantastic app for pano-crops and no crop adjustments with white borders.

10. Also a very reasonable amount of ads for a free app.The main problem I have with this app is the white line that appears between the images.

11. This happens almost all the time I use it, it's gotten to a point where I'll do an edit multiple times then close the app and do it AGAIN just to make sure it saves in my gallery.

Steps to Troubleshoot & Fix PanoramaCrop Issues

1. Fix PanoramaCrop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PanoramaCrop: Restarting the app will resolve most errors.
  2. Update the PanoramaCrop App. Here is how:
    1. On Android goto PlayStore » Search for "PanoramaCrop" » Open PanoramaCrop for Instagram » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PanoramaCrop » click "UPDATE".
  3. Clear PanoramaCrop for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from PanoramaCrop servers.
    1. On Android, goto Settings » Apps » Select "PanoramaCrop for Instagram" » click Storage » click "Clear Cache".
  4. Check PanoramaCrop app permissions. If any of these permissions required to use your device's features are disenabled, PanoramaCrop might not work.
  5. Uninstall and reinstall PanoramaCrop. If nothing else has worked, completely uninstall PanoramaCrop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PanoramaCrop not working


2. Fix PanoramaCrop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PanoramaCrop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PanoramaCrop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PanoramaCrop may not be able to connect to the Internet when running in the background.

Reported Issues