Published by hodanny

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Why should I report an Issue with 9square for Instagram?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of hodanny to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 9square for Instagram image 1 contact 9square for Instagram image 2

9square Customer Insights

1. Bizarre, right? You can post from Planoly straight to Insta but not the way I imagined it, and the sliced pic was nowhere to be found on my phone.pros- easy to use and helps me crop images perfectly into multiple square frames cons- i want to post multiple images in one Instagram post (to scroll through).

2. It might be simple and the posting straight to Instagram didn't quite work but in the end all I wanted was an app which slices up my picture as I need it and SAVES it into my phone's gallery.

3. It might be simple and the posting straight to Instagram didn't quite work but in the end all I wanted was an app which slices up my picture as I need it and SAVES it into my phone's gallery.

4. This app is great for sprucing up your ig profileI want it to slice my panoramas so they make a seamless transition in a single post of multiple images.

5. Bizarre, right? You can post from Planoly straight to Insta but not the way I imagined it, and the sliced pic was nowhere to be found on my phone.🤗🤗Just what I needed.

6. Like if i open a picture in this app, get it into 3×3, post a couple and then open this app after some time it's gone! I will have to delete the ones I posted cos i won't know where exactly i dragged the image and then post all the parts at once.

7. Had it installed for a full 3min after trying with 6 different photos.It does work but, with recent updates, now you have to create different output folders everytime you crop an image.

8. This gives me complete control over how I want to post on Instagram later.

9. This gives me complete control over how I want to post on Instagram later.

10. Thank you for making thisThe only thing that would make this app better!!!!! Add a feature that will allow us to stretch our picture so we can make our pic fit the 3×5 feature because hardly any pics come in that long vertical ahape so the largest feature I can ever use is the 3×4.

11. On top of 3x3 (square) grids this app can do up to 3x5 (portrait) grids as well! There is no watermark on images, and as far as I can tell the app even takes into account the gap between images on Instagram and aligns the pictures accordingly.

Steps to Troubleshoot & Fix 9square Issues

1. Fix 9square Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 9square: Restarting the app will resolve most errors.
  2. Update the 9square App. Here is how:
    1. On Android goto PlayStore » Search for "9square" » Open 9square for Instagram » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 9square » click "UPDATE".
  3. Clear 9square for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from 9square servers.
    1. On Android, goto Settings » Apps » Select "9square for Instagram" » click Storage » click "Clear Cache".
  4. Check 9square app permissions. If any of these permissions required to use your device's features are disenabled, 9square might not work.
  5. Uninstall and reinstall 9square. If nothing else has worked, completely uninstall 9square then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 9square not working


2. Fix 9square Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 9square be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 9square not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 9square may not be able to connect to the Internet when running in the background.

Reported Issues