Published by A-One Scanner

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Why should I report an Issue with PDF Scanner - Sign Scan Create?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of A-One Scanner to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PDF Scanner - Sign Scan Create image 1 contact PDF Scanner - Sign Scan Create image 2

PDF Scanner Customer Insights

1. So I had to install another aap which offered pdf creation in seconds...... I was able to creat and share pdf easily by this aap... But I suggest pdf should be made in the same sequence in which we select images... Because image positioning is time comsuming...Its good but contains a lots of adds and whenever creating a pdf the pages are not in proper order and when I arrange them according to the sequence they are again jumbled... This happens many times please solve this problem...It has best scanning and editing features.

2. If the developer takes a poll and finds out what users want and gives them that and his apps get high ratings, he can then list those apps in each new app and achieve higher ditribution and more page views to compensate for "lost" revenue.Excellent app ! Every function found in this app and very usefull convert images to pdf file very easy.

3. this is one thing and the other is that I can't convert any .doc, .docx into the PDF form and it's saying that it can't convert it to pdf and when I'm trying again n again and in the beginning of using the app (i.e., after installing it, directly) it's saying I should upgrade it to the premium versionFixitRegarding the developers response to my comment that it is possible to remove the watermark by purchasing the premium, apparently i was not clear enough.

4. Thanks to app maker.Adv is not disterbed at the time of work becsuse it gives at bottom of the app.Pretty good but is it possible when trying to place the signature to where it can be placed without changing the size if the original document? Thanks.

5. Sometimes the pictures are not available to be selected, it shows no pictures in your gallery which is not possible.

6. Great workSuggestions for U- image rotation does't work.

7. It is quite a good app but the ads always interrupt me while I crop the pics and it leads to delay.

8. But sometimes it crashes.Wow, I realy like the app, my first day, I've completed the task in 30 minutes, this would take me hours.

9. So transverse images can't be made verticle.

10. Plus sometimes the saturation and brightness automatically increases even if I don't want to change anything.

11. The free version should function without a watermark.

Steps to Troubleshoot & Fix PDF Scanner Issues

1. Fix PDF Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PDF Scanner: Restarting the app will resolve most errors.
  2. Update the PDF Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "PDF Scanner" » Open PDF Scanner - Sign Scan Create » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PDF Scanner » click "UPDATE".
  3. Clear PDF Scanner - Sign Scan Create app cache: Clearing cached data will force your app to retrieve the latest data directly from PDF Scanner servers.
    1. On Android, goto Settings » Apps » Select "PDF Scanner - Sign Scan Create" » click Storage » click "Clear Cache".
  4. Check PDF Scanner app permissions. If any of these permissions required to use your device's features are disenabled, PDF Scanner might not work.
  5. Uninstall and reinstall PDF Scanner. If nothing else has worked, completely uninstall PDF Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PDF Scanner not working


2. Fix PDF Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PDF Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PDF Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PDF Scanner may not be able to connect to the Internet when running in the background.

Reported Issues

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