Contact Johns Hopkins FCU Customer Service

Why should I report an Issue with Johns Hopkins FCU?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Johns Hopkins FCU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Johns Hopkins FCU's mobile app is available to all Johns Hopkins FCU members. • Qualified members can now deposit a check directly from their phone/tablet.

2. Johns Hopkins FCU's mobile app provides easy and secure access to your Johns Hopkins FCU accounts.

3. Easily check your balances, view transactions, make transfers, deposit checks, pay your bills, or find nearby branch locations or ATMs.

4. If you already have DeposZip, you just need to update your mobile app.

5. If you don't have DeposZip, you can apply through the mobile app, and can begin using the service when your registration is processed. Restrictions apply.

1. Sure beats trying to scan it from a printer to a computer to upload as a file to the program & onandonandonandon! Good app, easy to use & dependable!you can no longer deposit checks via this app so takes away a major advantage of having this app.

2. Why? Would having given 4 stars until this happened.Latest update has broken the ability to deposit checks.

3. It really gets recognized too much for me when I'm making a transaction but I guess it's geat for the bank.🤑🤑🤑I've been trying to save trips to their locations by any means necessary due COVID.

4. It generally takes 10-15 tries to get a photo of a check the app will accept.App was working fine...then the quick access feature disappeared.

5. I've been using the android app since they started it & it has evolved(yes, they've had a hiccup or three along the way!) into an extremely easy platform to use, especially for depositing checks.

6. It quite a disservice in a time such as now that we're in.The mobile deposit photo feature just gets worse and worse.

7. Everything else is working fine, but the beauty of this app is supposed to be the mobile check deposit.

8. The new update basically eliminated the ability to deposit checks.

9. Over the last 25 years I have received FANTASTIC service in the bank, on the telephone and the online app is EVERYTHING! Only change I would make is to have a choice of different pictures on the debit/Visa card.

10. The update "fixed" something that wasn't a problem.Still issues with depositing checks.

11. It makes me wonder how one of the most financially stable institutions are not equipped to service the account holders in a more cutting edge manner since their so popular in research👎🏿.

1. Fix Johns Hopkins FCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Johns Hopkins FCU: Restarting the app will resolve most errors.
2. Update the Johns Hopkins FCU App. Here is how:
   1. On Android goto PlayStore » Search for "Johns Hopkins FCU" » Open Johns Hopkins FCU » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Johns Hopkins FCU » click "UPDATE".
3. Clear Johns Hopkins FCU app cache: Clearing cached data will force your app to retrieve the latest data directly from Johns Hopkins FCU servers.
   1. On Android, goto Settings » Apps » Select "Johns Hopkins FCU" » click Storage » click "Clear Cache".
4. Check Johns Hopkins FCU app permissions. If any of these permissions required to use your device's features are disenabled, Johns Hopkins FCU might not work.
5. Uninstall and reinstall Johns Hopkins FCU. If nothing else has worked, completely uninstall Johns Hopkins FCU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Johns Hopkins FCU not working

2. Fix Johns Hopkins FCU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Johns Hopkins FCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Johns Hopkins FCU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Johns Hopkins FCU may not be able to connect to the Internet when running in the background.