Contact Bicycle Route Navigator Customer Service

Why should I report an Issue with Bicycle Route Navigator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Adventure Cycling Association to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also how do you use this for navigating while riding? Do you keep the blue dot on the bike route? Why not introduce turn by turn navigation as well as allow for trip planning by breaking the route down for distances you want to travel each day? I'm planning on riding from Deridder, LA to Baton Rouge, LA and can't seem to figure out how far that is if I follow this route.

2. How do I use this app to plan how many days it will take me based on distance and elevation data? The only thing I can figure out is to manually enter the route into Google Maps then to share that to my phone.

3. Perhaps they could work collaboratively with Google Maps and the makers of the Transit app with the goal of making a fully integrated, real time map for those who choose to travel as cyclists/strap-hangers.Very little information included in the route.

4. I'm hoping the app will be useful for following the route, but for ride planning it blows chunks.I'm planning on biking a part of the Southern Tier route and can't seem to get this app to work on my phone.

5. The interface to find the distance between 2 spots on route is clunky, and for loop routes only works in one direction (e.g. 2 spots 40 miles apart in the non-preferred direction on a 300 mile loop are listed as 260 miles apart).

6. HappyI think this app will be great for out on the route navigation, I like the wind direction, but will never replace paper for planning.

7. No Mileage markers, no indicator where it crosses another route and trying to work from a phone screen.

8. Google can only give more current conditions with little routing help.I cannot do anything else aside from look at one route.

9. I'm not even moving in millimeters per minute.it's helpful for double checking my route versus my physical location.

10. I can't even find the total route length in the app for a purchased route (have to go back to the route catalog to find that).

11. This thing tells me weather, location, and points of interest along the route.

1. Fix Bicycle Route Navigator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bicycle Route Navigator: Restarting the app will resolve most errors.
2. Update the Bicycle Route Navigator App. Here is how:
   1. On Android goto PlayStore » Search for "Bicycle Route Navigator" » Open Bicycle Route Navigator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bicycle Route Navigator » click "UPDATE".
3. Clear Bicycle Route Navigator app cache: Clearing cached data will force your app to retrieve the latest data directly from Bicycle Route Navigator servers.
   1. On Android, goto Settings » Apps » Select "Bicycle Route Navigator" » click Storage » click "Clear Cache".
4. Check Bicycle Route Navigator app permissions. If any of these permissions required to use your device's features are disenabled, Bicycle Route Navigator might not work.
5. Uninstall and reinstall Bicycle Route Navigator. If nothing else has worked, completely uninstall Bicycle Route Navigator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bicycle Route Navigator not working

2. Fix Bicycle Route Navigator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bicycle Route Navigator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bicycle Route Navigator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bicycle Route Navigator may not be able to connect to the Internet when running in the background.