Contact Bike Itaú Customer Service

Why should I report an Issue with Bike Itaú: Bicycle-Sharing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of tembici. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. See where the bikes and docking points are available at stations in your city.

2. Purchase subscriptions and rent bikes directly from the app!

1. Customer service will tell you to find a station with a self-service kiosk to rent a bike which means you'll be running all over the city looking for a self-service kiosk since the map on the app doesn't indicate which station has a self-service option.

2. Strangely my Brasil Vivo was not receiving texts though when I tried with my Argentina Claro I received a text.Doesn't work with phone numbers from Europe!!! What a waist of time trying everything.

3. The amount of information they request from you is concerning, including security numbers from passports and they do not provide a way to delete or cancel your account.

4. If you select the single month payment, be warned that this signs you up for a monthly subscription by default, and no payment warnings.An incredible fun and unique way to get to know a new city.

5. Many other around the world are much more effectiveUser experience could be better if when you look at the map the number that you see on the map matches the number at the bike station.

6. Sign up should be possible with an email address as some foreigners may not have a functioning mobile number.

7. This is not good advertising for one of the largest banks in Brazil.Rubbish app won't send messages to number.

8. Highly recommendedGood: The app and unlocking the bikes is really neat and with free trial and monthly plans it is neat to use.

9. Lixo puro!A good idea poorly executed and with concerning privacy issues.

10. !!Impossible!! to set up a plan, even with a Brazilian address and bank account.

11. I had to read the reviews to find the issue was with the app and not me.The bikes could do with a litte maintenance, but this is a great way to see Rio.

1. Fix Bike Itaú Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bike Itaú: Restarting the app will resolve most errors.
2. Update the Bike Itaú App. Here is how:
   1. On Android goto PlayStore » Search for "Bike Itaú" » Open Bike Itaú: Bicycle-Sharing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bike Itaú » click "UPDATE".
3. Clear Bike Itaú: Bicycle-Sharing app cache: Clearing cached data will force your app to retrieve the latest data directly from Bike Itaú servers.
   1. On Android, goto Settings » Apps » Select "Bike Itaú: Bicycle-Sharing" » click Storage » click "Clear Cache".
4. Check Bike Itaú app permissions. If any of these permissions required to use your device's features are disenabled, Bike Itaú might not work.
5. Uninstall and reinstall Bike Itaú. If nothing else has worked, completely uninstall Bike Itaú then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bike Itaú not working

2. Fix Bike Itaú Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bike Itaú be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bike Itaú not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bike Itaú may not be able to connect to the Internet when running in the background.