Contact Batch File Manager/Bulk Rename Customer Service

Why should I report an Issue with Batch File Manager/Bulk Rename?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Noople to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It works fine for batch renaming files and folders for internal storage and files on the SD card.

2. (2) would like new name field to keep previously typed text, rather than having to re-input nearly the same words over & over ie files may have very similar names with just a word or two being different.I have already granted the app to modify files located on micro sd card, but still cannot rename files located in micro sd card.

3. If it can't keep the original modified dates, like what happens normally when moving files to a new folder, then I can't use this app.I bought this app primarily to use for batch renaming files and folders.

4. (1) would like file numbering to start at (1), not zero, that is when a batch of files is renamed the first one is given no suffix number at all.

5. Updated: 1) moving files from internal storage to sd card using this app is possible.

6. If I copy the folders from the SD card to internal storage it works fine but I don't wish to do that each time.

7. It does not work for batch renaming folders on the SD card.

8. My phone's Android version is 8.1.0. 3) I reinstalled the app and it works!I tried moving photos by date modified and it moved them but it's updated all the date modifieds to today's date and I can't undo.

9. You tap for example 5th file and start the selection and tap 9th to end it and it selects 5 to 9, then you tap 16th to start next batch and tap 34th to end next batch, now tha app is selecting ranges 5 to 9 and 16 to 34.

10. They deserve my 5 stars just for this advanced selection.Needed to add jpg extension to some 200+ files.

11. Excellent that it recognises which jpg's & raw files go together so that when renamed, they both have the same suffix number.

1. Fix Batch File Manager/Bulk Rename Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Batch File Manager/Bulk Rename: Restarting the app will resolve most errors.
2. Update the Batch File Manager/Bulk Rename App. Here is how:
   1. On Android goto PlayStore » Search for "Batch File Manager/Bulk Rename" » Open Batch File Manager/Bulk Rename » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Batch File Manager/Bulk Rename » click "UPDATE".
3. Clear Batch File Manager/Bulk Rename app cache: Clearing cached data will force your app to retrieve the latest data directly from Batch File Manager/Bulk Rename servers.
   1. On Android, goto Settings » Apps » Select "Batch File Manager/Bulk Rename" » click Storage » click "Clear Cache".
4. Check Batch File Manager/Bulk Rename app permissions. If any of these permissions required to use your device's features are disenabled, Batch File Manager/Bulk Rename might not work.
5. Uninstall and reinstall Batch File Manager/Bulk Rename. If nothing else has worked, completely uninstall Batch File Manager/Bulk Rename then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Batch File Manager/Bulk Rename not working

2. Fix Batch File Manager/Bulk Rename Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Batch File Manager/Bulk Rename be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Batch File Manager/Bulk Rename not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Batch File Manager/Bulk Rename may not be able to connect to the Internet when running in the background.