Contact Auto File Transfer Customer Service

Why should I report an Issue with Auto File Transfer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Noople to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This has never happened before, just since I installed Auto File TransferIt doesn't work! I miss the deprecated paid version! Ever since I transferred to this one even after redeeming my purchase it doesn't move the files as it should, I have to manually hit the 'refresh' button - which totaly defeats the purpose of needing/having this app! I always have "Instant (With Notification)" turned on, app running in the background and the constant notification is there but that still doesn't work like it did on the app version you killed.

2. Only move end with .mp4 extension files.Functional and easy to use, but I'm using it to transfer screenshots out of my DCIM folder to prevent them being uploaded to Google photos.

3. The move from the deprecated full version to the new one has been a bit annoying though, and recently they removed the old activation code method and made you pay a dollar to add the new version to your google account.

4. When it does work its very sluggish, to the point google photos will upload the file before the auto transfer moves it...which is the point of my purchase of this application.

5. However, the new folder I move them to (through this app) doesn't update on my gallery with the new images and It's difficult to share or edit the moved screenshots.

6. There even a 99¢ for three months option if you want to try it out.I have to activate this app - with the code I paid for - at least twice a week ... or it's full of ads and only transfers from one folder, instead of the four I've set it to do.

7. However it takes 30 to 45 seconds for the screenshot to appear in the new destination folder even if I refresh folder, so I have to wait a long time to view or send the screenshot.

8. Going for the record ... 3 times reactivated this week.Upgraded to pro version, but didn't have my code from the previous redacted version.

9. As soon as I take a screen shot it is gone from the DCIM screenshot folder as it should be so not backed up to photos (yay).

10. Make sure you save the settings by clicking on at the top, and to disable and renable the task for the app to work correctly.

11. When I tried to select the target folder the media card seemed to be disabled and I had to restart the phone.

1. Fix Auto File Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Auto File Transfer: Restarting the app will resolve most errors.
2. Update the Auto File Transfer App. Here is how:
   1. On Android goto PlayStore » Search for "Auto File Transfer" » Open Auto File Transfer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Auto File Transfer » click "UPDATE".
3. Clear Auto File Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Auto File Transfer servers.
   1. On Android, goto Settings » Apps » Select "Auto File Transfer" » click Storage » click "Clear Cache".
4. Check Auto File Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Auto File Transfer might not work.
5. Uninstall and reinstall Auto File Transfer. If nothing else has worked, completely uninstall Auto File Transfer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Auto File Transfer not working

2. Fix Auto File Transfer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Auto File Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Auto File Transfer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Auto File Transfer may not be able to connect to the Internet when running in the background.