Contact Bridge Customer Service

Why should I report an Issue with Bridge Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Kotter Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now, for the price of what I was already paying for my phone system, I get Bridge’s enterprise-level VoIP phone system plus texting, quote sheets, time clock, an advanced call center, video calling, call recording, internal chat, faxing, etc.

2. Having piecemeal solutions for phone, texting, faxing, chatting, video calls, … just doesn’t work well.

3. You need a unified communications system that allows you to nurture relationships by working with technology, not against it.

4. The Redcliffe Group are InsureTech experts who built an app called Bridge that allows me to unify my communications and access them from anywhere.

5. And, it works seamlessly with my existing management system so I don’t have to change my work flows.

6. But keeping up with those relationships has gotten more complicated every year as technology changes.

7. We all know it’s the relationships that sell policies, and makes the job more fulfilling.

8. Is growing your insurance agency worth 15 minutes of your time?

9. This is the mobile app that makes that all happen from your phone.

1. Cannot figure it out.messages come up out of order they were receivedWE CAN'T ORGANIZE OUR CONTACTS BECAUWE CANNOT ORGANIZE OUR CONTACTS BECAUSE YOU ARE MERGING THEM TOGETHER AND WE HAVE BEEN WAITING SINCE JULY FOR YOU TO FIX IT.

2. Often has trouble logging in.Horrendous. Just trying to install British mobile to access my office messages.

3. WE CANNOT USE THE AUTOMATION.

4. Many needed features are not available.

5. Not very functional.

1. Fix Bridge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bridge: Restarting the app will resolve most errors.
2. Update the Bridge App. Here is how:
   1. On Android goto PlayStore » Search for "Bridge" » Open Bridge Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bridge » click "UPDATE".
3. Clear Bridge Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Bridge servers.
   1. On Android, goto Settings » Apps » Select "Bridge Mobile" » click Storage » click "Clear Cache".
4. Check Bridge app permissions. If any of these permissions required to use your device's features are disenabled, Bridge might not work.
5. Uninstall and reinstall Bridge. If nothing else has worked, completely uninstall Bridge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bridge not working

2. Fix Bridge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bridge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bridge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bridge may not be able to connect to the Internet when running in the background.