Contact Xfinity Connect Customer Service

Why should I report an Issue with Xfinity Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Comcast Cable Communications Management, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All typical of Comcast and how they treat customers.And exactly why was this app discontinued? Some of the features were you could easily access emails, set up to receive detailed email notifications outside of the app and forward home phone calls/messages on your cell.

2. Primarily, on my phone, I can receive mail but I can't send mail but instead get an error message that says it wont send and will go to Drafts folder, which it doesn't do so I lose the email entirely!! I've tried uninstalling and reinstalling but that only works for about 24 hours.

3. Since rating this app low (as well as a lot of other people) Comcast has fixed the problems with the app.I'm deleting this app since it's way too slow and not very user friendly for checking Emails.

4. It would be faster to send a letter through the mail or drive to the recipients house.For about a month I had problems syncing this app on my cell phone.

5. Don't know what is going on.I have used this app for many years, for both my email and to get Voice2Go notifications from my Comcast landline.

6. Last week while talking with Comcast about Contract renewal, I told them about this technical email issue.

7. Everything in one place , good job!I am using a Galaxy Tab A with S Pen which was recently updated to Android Oreo 8.1. Now Connect crashes/freezes and I cannot get to my emails.

8. Now I am happy again with the correct Xfinity Connect app.You can hook your regular home phone in your xfinity wifi router and it will do your phone calls just fine.

9. After you finally get logged it, if you're lucky to get that far, the options are limited, the features take you in circles and the speed of opening Emails and maneuvering throughout this site are terrible.

10. I have uninstall and install right now at 7X to make it function to make outgoing calls and text messages but still receive error messages and connection fail notification.

11. I think it's to assist with the sale of xfinity's new cell phone service.

1. Fix Xfinity Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xfinity Connect: Restarting the app will resolve most errors.
2. Update the Xfinity Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Xfinity Connect" » Open Xfinity Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xfinity Connect » click "UPDATE".
3. Clear Xfinity Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Xfinity Connect servers.
   1. On Android, goto Settings » Apps » Select "Xfinity Connect" » click Storage » click "Clear Cache".
4. Check Xfinity Connect app permissions. If any of these permissions required to use your device's features are disenabled, Xfinity Connect might not work.
5. Uninstall and reinstall Xfinity Connect. If nothing else has worked, completely uninstall Xfinity Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xfinity Connect not working

2. Fix Xfinity Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xfinity Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xfinity Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xfinity Connect may not be able to connect to the Internet when running in the background.