Contact Blood Glucose Tracker Customer Service

Why should I report an Issue with Blood Glucose Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Little Bytes Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app has a good track record in longevity, with all features seeming to work without having to subscribe to anything yet! Previous ones had to pay thru the nose, which doesn't allow thorough testing before commitment.

2. When looking at the list of BS readings, the spacing is weird for entries where I've entered a note- it looks like the note belongs to the previous entry.

3. Like last two weeks, or last two months, Also I'd love to be able to export the graph as a jpg or export the data as a csv.

4. Just link to my review.I really like the app, but I found a couple of things that are an issue for me.. First is the graph in the statistics, it only shows a couple of weeks.

5. Finally, there's no web version of the app to use from my desktop when my phone isn't available.This is my favorite device-agnostic app for Blood Glucose monitoring! I've used it since Sept.

6. Hats off to them!The app is a convenient way to record and track data that's useful for medical appointments as well as self-monitoring chronic conditions such as hyperglycemia and hypertension.

7. I got a new phone, installed the latest version of the app, and tried to restore my data from my backup.

8. Also, the spacing of the notes makes it look like the note goes with the previous entry rather than the one it goes with.

9. I'd like to set target ranges so that the blood sugar levels turn red when above a certain number, yellow when in a range that's close to my ideal target, & green of course when ideal.

10. I think it would be useful if the app oncluded an option to graph other info instead of just glucose readings.

11. I'd also love to be able to add a note that's not tied to a BS reading.Very easy to use, that's main need.

1. Fix Blood Glucose Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blood Glucose Tracker: Restarting the app will resolve most errors.
2. Update the Blood Glucose Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Blood Glucose Tracker" » Open Blood Glucose Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blood Glucose Tracker » click "UPDATE".
3. Clear Blood Glucose Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Blood Glucose Tracker servers.
   1. On Android, goto Settings » Apps » Select "Blood Glucose Tracker" » click Storage » click "Clear Cache".
4. Check Blood Glucose Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Blood Glucose Tracker might not work.
5. Uninstall and reinstall Blood Glucose Tracker. If nothing else has worked, completely uninstall Blood Glucose Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blood Glucose Tracker not working

2. Fix Blood Glucose Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blood Glucose Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blood Glucose Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blood Glucose Tracker may not be able to connect to the Internet when running in the background.