Published by Tom Saeys

Report an issue with Scrile.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Scrile - Scrum Poker Planning?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tom Saeys to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Scrile - Scrum Poker Planning image 1 contact Scrile - Scrum Poker Planning image 2

About Scrile - Scrum Poker Planning

1. Scrum poker (also called planning poker) is a fast and easy way to make estimates needed to reach a goal.

2. Scrile is a clean scrum poker app with simple animations and a beautiful design, but with the scrum poker concept as main feature.

3. Swipe down to use T-shirt sizes instead of Fibonaci sequence.

4. Just pick a value that fits your needs for that goal, hide it, tap it and see what the other team members have chosen.

Scrile Customer Insights

1. Great app, but sometimes coffee tile desapear and tiles changes their sizes.Great poker appна huawei не работаетMy favorite scrum poker app! Looks great, very simple in use and no ads.

2. (It does have the ability to specify arbitrary numbers, so that isn't a deal breaker.)The issue with tiles ending up in wrong places seems gone.But the shake sensor is too sensitive.

3. Highly recommended!Brilliant! best scrum pocker AppSimple and essentialMy favorite scrum poker app so far.

4. The only downside is the inability to use modified fibonacci scale by default.

Steps to Troubleshoot & Fix Scrile Issues

1. Fix Scrile Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scrile: Restarting the app will resolve most errors.
  2. Update the Scrile App. Here is how:
    1. On Android goto PlayStore » Search for "Scrile" » Open Scrile - Scrum Poker Planning » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scrile » click "UPDATE".
  3. Clear Scrile - Scrum Poker Planning app cache: Clearing cached data will force your app to retrieve the latest data directly from Scrile servers.
    1. On Android, goto Settings » Apps » Select "Scrile - Scrum Poker Planning" » click Storage » click "Clear Cache".
  4. Check Scrile app permissions. If any of these permissions required to use your device's features are disenabled, Scrile might not work.
  5. Uninstall and reinstall Scrile. If nothing else has worked, completely uninstall Scrile then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scrile not working


2. Fix Scrile Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scrile be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scrile not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scrile may not be able to connect to the Internet when running in the background.

Reported Issues