Contact Ship Tracker Customer Service

Why should I report an Issue with Ship Tracker: Boat Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tracking Hub to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And it may be a coincidence, but within a day of installing this app, my phone had major battery calibration issues, where my phone constantly displayed its battery life as 99% (which restarting did not fix) until the phone finally died (30 minutes after being disconnected from 12 hours of charging).

2. Would have loved to have used it, but not with so many ads.It would be a really good app but since I installed it a few years ago the adverts have become more frequent and annoying to the point that I shall probably uninstall it, which in itself is annoying since I paid for the app.Paid for it still showing annoying Facebook ad at the bottom of the map that takes up half the screen.

3. The first thing it does it to present terms and conditions and when you check the Continue button it says Please check the Continue button and will not allow you to proceed.

4. Only after the phone died and was later plugged back into the charger would it accept a charge, whereupon it came back to life.

5. Wayyyy too many ads! And did the developer not ever hear of the Great Lakes? A body of water that should show up as blue on the map? No ability to provide feedback for improvement, or contact.

6. Doubly useless as I want to find Hugo boss yacht but can't be done with this app it seemsThe App provides information about cruiselines, ships, etc.

7. I paid to not have ads you scammed me.Useless, just ad's ad's ad's everytime you click on anything your screen is filled with at least one stupid and and some are difficult to get rid of.

8. Deleting this app was the first thing I did once my phone started working again.

9. So much potential, but thanks to the ads and lack of intuitive CX, I can't even give this a chance to buy it, so it's gonzo!!Graphics are very basic and unappealing.

10. (But even without the battery issue, I would have gotten rid of this app.)There are too many adverts.

11. Also, how difficult would it be to auto-zoom to my cell's location rather than drag the map EVERY time to where I'm actually at.

1. Fix Ship Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ship Tracker: Restarting the app will resolve most errors.
2. Update the Ship Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Ship Tracker" » Open Ship Tracker: Boat Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ship Tracker » click "UPDATE".
3. Clear Ship Tracker: Boat Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Ship Tracker servers.
   1. On Android, goto Settings » Apps » Select "Ship Tracker: Boat Tracker" » click Storage » click "Clear Cache".
4. Check Ship Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Ship Tracker might not work.
5. Uninstall and reinstall Ship Tracker. If nothing else has worked, completely uninstall Ship Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ship Tracker not working

2. Fix Ship Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ship Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ship Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ship Tracker may not be able to connect to the Internet when running in the background.