Contact Halyk Finance Customer Service

Why should I report an Issue with Halyk Finance?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JSC «Halyk Finance» to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The application functionality includes onboarding and online opening of brokerage accounts in Halyk Finance JSC, securities trading on stock exchanges, such as KASE, AIX, NYSE, LSE, brokerage account refill through acquiring system and withdrawal of funds to the personal bank accounts.

2. Halyk Finance application provides access to online trading of equities (incl. their ADRs and GDRs) and bonds of leading Kazakhstani and international companies from different sectors of economics.

3. An investments application from Halyk Finance, subsidiary of Halyk Bank Kazakhstan, the leading financial group and the leading retail bank in Kazakhstan with the most extensive customer base and distribution network.

4. The application also delivers actual news of stock markets and top-ranked analytics from Research team of Halyk Finance JSC and third-party providers.

5. This application gives possibility to sell and buy of ETFs of bonds and equities.

6. The App provides you also the opportunity to participate in KazMunayGas IPO.

7. Trading through Halyk Finance application is secured by complex of measures, incl. biometric identification of potential customers, Face or/and Touch ID for access to the application, use of OTP-codes to confirm trading operations.

1. Просто не рекомендую данное приложение ни кому.много ошибокНе смог зарегистрироватьсяДостаточно неплохое приложение, но хочется наличие возможности покупать облигации.

2. If you fix it, I will try againVideo verification doesn't work, can't even registerDoesn't workRegistration is painПользуюсь приложением больше года, и только негативные эмоции.

3. Задержа на пополнение счета, задержа на вывод денег просто огромная.

4. There are a lot of stocks, but the main downside for me is to convert the currency.Video verification does not work.

5. Задержка на добавление счета для вывода.

6. Задержка на покупку, задержка на продажу.

7. Так же побольше аналитики на KASE.

8. Gave up Overall, you need to work on Video verification.

9. Ну и скорость зачисления средств оставляет желать лучшего.

10. I push YES when APP proposes me to speak to the operator.

11. After I press YES, I get a message that something went wrong.

1. Fix Halyk Finance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Halyk Finance: Restarting the app will resolve most errors.
2. Update the Halyk Finance App. Here is how:
   1. On Android goto PlayStore » Search for "Halyk Finance" » Open Halyk Finance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Halyk Finance » click "UPDATE".
3. Clear Halyk Finance app cache: Clearing cached data will force your app to retrieve the latest data directly from Halyk Finance servers.
   1. On Android, goto Settings » Apps » Select "Halyk Finance" » click Storage » click "Clear Cache".
4. Check Halyk Finance app permissions. If any of these permissions required to use your device's features are disenabled, Halyk Finance might not work.
5. Uninstall and reinstall Halyk Finance. If nothing else has worked, completely uninstall Halyk Finance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Halyk Finance not working

2. Fix Halyk Finance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Halyk Finance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Halyk Finance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Halyk Finance may not be able to connect to the Internet when running in the background.