Contact Ba Customer Service

Why should I report an Issue with Baby Shark: Wash Your Hands?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SMARTSTUDY PINKFONG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can also check out Pinkfong's "Sing Play Learn Weekly Plan" for many other fun games and activities. - Sing and dance-along to "Wash Your Hands with Baby Shark" videos in different versions. - Learn how to wash your hands in a fun and easy way. - Learn the importance of good hygiene with exciting games. - Includes various interactive games on washing your hands, brushing your teeth and taking a bath. - Take funny selfies using cute frames with Baby Shark. - Follow Pinkfong's fun-packed "Sing, Play, Learn" weekly plan and you'll never get bored all week! - Download free coloring pages and bring out the little artist in your child.

2. Watch videos and play games with Baby Shark and learn the importance of good personal hygiene!

3. Follow Baby Shark and learn how to wash your hands and brush your teeth properly.

4. Washing your hands is so much FUN with Baby Shark!

5. Remember to keep them clean and sanitized at all times!

6. Stay healthy and strong at home with Pinkfong and Baby Shark!

1. It is very very useful it helps young children know how to wash their hands,how to bath and other good hygiene practices!😄😊 I will love to see more hygiene practices!!😉😁😃😄😀😊😇😍😙😘😚Because my little sis can learn more about washing hands and get smart.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Shark: Wash Your Hands » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Shark: Wash Your Hands app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Shark: Wash Your Hands" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.