Contact Pinkfong Ba Customer Service

Why should I report an Issue with Pinkfong Baby Shark: Kid Games?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SMARTSTUDY PINKFONG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, since you have photo permission, it would be cool if you could add your own photos into videos to be animated.Paid for no adds and still getting adds, my daughter is 3, she cannot make a difference from game and add and she constantly press on it, and there is no option to close it, but only option to go to app store for game download.

2. If you ask people for money, at least provide the service ( the service being NO ADDS).Kid loves the games, but the ads are excessive, difficult for a child to get out of, and after paying to have them removed the ads are still there.

3. He can't play without having me "fix it" after every game.Ads are still there after purchase! I paid about 5$ for a system that is not working! Refund needed and fix it asap.

4. Baby Shark is clearly meant for toddlers but the apps are designed to get toddlers to click on ads and try and download other games.

5. The little girl that wanted to play this game damaged my phone because they couldn't close the app.

6. This experience makes it seem that the paid version wont be worth it as well.Paid for no ads but still getting ads.

7. When you have little ones it's easier to just pay then have them hit an ad all the time and this still happensAll these pink Pinkfong games are scams.

8. You should be sending keys or authorization codes to the apps of people who purchase and allowing them to bypass the ads.

9. The home screen buttons for the phone need to be hidden and not displayed on the right side of the screen.

10. But ads that are difficult to exit in kids games? Thats inappropriate.

11. Have to close the whole game every time.

1. Fix Pinkfong Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pinkfong Ba: Restarting the app will resolve most errors.
2. Update the Pinkfong Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Pinkfong Ba" » Open Pinkfong Baby Shark: Kid Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinkfong Ba » click "UPDATE".
3. Clear Pinkfong Baby Shark: Kid Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinkfong Ba servers.
   1. On Android, goto Settings » Apps » Select "Pinkfong Baby Shark: Kid Games" » click Storage » click "Clear Cache".
4. Check Pinkfong Ba app permissions. If any of these permissions required to use your device's features are disenabled, Pinkfong Ba might not work.
5. Uninstall and reinstall Pinkfong Ba. If nothing else has worked, completely uninstall Pinkfong Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pinkfong Ba not working

2. Fix Pinkfong Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pinkfong Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pinkfong Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pinkfong Ba may not be able to connect to the Internet when running in the background.