Contact Pinkfong Kids Stories Customer Service

Why should I report an Issue with Pinkfong Kids Stories?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SMARTSTUDY PINKFONG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also when I temporary seperate video to play that I dont want my child to see (scary), my lo ends up getting into it and look at it and then get scared.I have downloaded this apps long time ago when it was new , I have downloaded lots of stories and then the apps stop working, however it's back on working but I have lost all my saved stories and now there is options remaining which is I have to purchase any stories I like to watch.

2. I just want to thank you for creating this fantastic app and I will go on with it forever❤❤This is Fun and awesome! i love it even the first time ever i played!!! 😍😍😍 And this makes me happy i want to watch another one!!! But people! Rate this app 5 stars please! it makes me happy and them too the one who created this app!I remember last time I used this, it was functioning normally.

3. I like the short stories but it doesn't allow me to delete some that I like less to clear space (it only comes in package, no single video).

4. Please fix this.You have to buy books in three day and I tougt it will still kept downloding pls keep downloding more books in the futur and the one that you'll buy is that you cant wait to buy pls ill give you more stars for this for now this will be on my wishlist.

5. but it is not done well like you can't see any stories to download for your kidsI love this app .

6. it is better than all the apps of stories and the stories are so fun for kids .

7. My tablet neded to be replaced, redownloaded the app, all my books are gone.

8. Peas out.Once I open the app there is only one story I listen so many times I was very bored I think to delete this.

9. NOT Happy at all.Purchased several packs, now there gone.

10. There no way to contact the company to have books restored.

11. I'm really irritated as I bought the huge pack for my grandson.It a lovely app.

1. Fix Pinkfong Kids Stories Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pinkfong Kids Stories: Restarting the app will resolve most errors.
2. Update the Pinkfong Kids Stories App. Here is how:
   1. On Android goto PlayStore » Search for "Pinkfong Kids Stories" » Open Pinkfong Kids Stories » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinkfong Kids Stories » click "UPDATE".
3. Clear Pinkfong Kids Stories app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinkfong Kids Stories servers.
   1. On Android, goto Settings » Apps » Select "Pinkfong Kids Stories" » click Storage » click "Clear Cache".
4. Check Pinkfong Kids Stories app permissions. If any of these permissions required to use your device's features are disenabled, Pinkfong Kids Stories might not work.
5. Uninstall and reinstall Pinkfong Kids Stories. If nothing else has worked, completely uninstall Pinkfong Kids Stories then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pinkfong Kids Stories not working

2. Fix Pinkfong Kids Stories Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pinkfong Kids Stories be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pinkfong Kids Stories not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pinkfong Kids Stories may not be able to connect to the Internet when running in the background.