Contact Pinkfong Learn Korean Customer Service

Why should I report an Issue with Pinkfong Learn Korean: Hangul?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SMARTSTUDY PINKFONG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. First of all, to those complaining that this app isn't in English, this is an app to learn Korean, kind of defeats the purpose of being in English, no? Second of all, not impressed that almost everything in your apps needs to be purchased to be accessed and even after you purchase, you only have access to the unlocked content from that one device.

2. This must be pointed to Korean speaking parents having their kids learn Korean? If you're speaking only one other language besides Korean & wanting your kid to learn Korean, you can have issues with the menu options & helping them.

3. Content is fantastic though.I guess my issue is that you're to learn Korean but even the menus are in korean..which if someone is learning from another language isn't helpful to try and figure out the Korean.

4. Lastly, I'm trying to buy the content and the purchase won't go through.

1. Fix Pinkfong Learn Korean Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pinkfong Learn Korean: Restarting the app will resolve most errors.
2. Update the Pinkfong Learn Korean App. Here is how:
   1. On Android goto PlayStore » Search for "Pinkfong Learn Korean" » Open Pinkfong Learn Korean: Hangul » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinkfong Learn Korean » click "UPDATE".
3. Clear Pinkfong Learn Korean: Hangul app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinkfong Learn Korean servers.
   1. On Android, goto Settings » Apps » Select "Pinkfong Learn Korean: Hangul" » click Storage » click "Clear Cache".
4. Check Pinkfong Learn Korean app permissions. If any of these permissions required to use your device's features are disenabled, Pinkfong Learn Korean might not work.
5. Uninstall and reinstall Pinkfong Learn Korean. If nothing else has worked, completely uninstall Pinkfong Learn Korean then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pinkfong Learn Korean not working

2. Fix Pinkfong Learn Korean Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pinkfong Learn Korean be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pinkfong Learn Korean not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pinkfong Learn Korean may not be able to connect to the Internet when running in the background.