Contact Pinkfong Dino World Customer Service

Why should I report an Issue with Pinkfong Dino World: Kids Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SMARTSTUDY PINKFONG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would be better if the unlock price was drastically lower.We love the app! It was working Great! So I payed 12.99 for now the app to stop working mid game or song!! NOT HAPPY AT ALL! SO IT NEEDS TO BE FIXED, BEFORE I WILL GIVE U A RATING OR TELL PEOPLE ABOUT! This is update! Been about a week and no one has gotten back to me! Still not working right, but y'all sure did take my money!! :[ FIX THE APPMy grandson loves this app, it implies to unlock you have to purchase.

2. Refund me you clearly won't fix it.My daughter loves this app but we got a new tablet and it wont let me restore my purchase? I also cant seem to get to customer support.This is an okay sample of a game, but to fully unlock all content its about $20 CAD.

3. I've had to block the app so he doesn't get upset due to it not working.Refusal to fix purchase, fake customer support email.

4. There are constant prompts to purchase that interupt game play.

5. We shouldn't have to reinstall a game every time our child wants to play or downloading the songs every time.

6. Not the case he now gets frustrated that he cannot play Most of the levels, and the ads on a game for young children are annoying.

7. The purchase issue has been like this for over a year and no attempts to fix the issue.

8. I searched through reviews just to finally find a response with a customer support email for it to be a fake one.

9. DO NOT WAST YOUR MONEY!!!It would have been good for my toddler IF you didn't have to pay to play basically everything on the app.

10. I'm unable to unlock full app by restoring the purchase.

11. When I tap on restore purchase, a screen in korean appears and nothing happens.

1. Fix Pinkfong Dino World Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pinkfong Dino World: Restarting the app will resolve most errors.
2. Update the Pinkfong Dino World App. Here is how:
   1. On Android goto PlayStore » Search for "Pinkfong Dino World" » Open Pinkfong Dino World: Kids Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinkfong Dino World » click "UPDATE".
3. Clear Pinkfong Dino World: Kids Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinkfong Dino World servers.
   1. On Android, goto Settings » Apps » Select "Pinkfong Dino World: Kids Game" » click Storage » click "Clear Cache".
4. Check Pinkfong Dino World app permissions. If any of these permissions required to use your device's features are disenabled, Pinkfong Dino World might not work.
5. Uninstall and reinstall Pinkfong Dino World. If nothing else has worked, completely uninstall Pinkfong Dino World then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pinkfong Dino World not working

2. Fix Pinkfong Dino World Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pinkfong Dino World be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pinkfong Dino World not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pinkfong Dino World may not be able to connect to the Internet when running in the background.