Contact Pinkfong My Body Customer Service

Why should I report an Issue with Pinkfong My Body: Kids Games?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SMARTSTUDY PINKFONG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Nevertheless, the music video is catchy and my daughter learnt about brain and lungs from this app.Got this for my cousins, but when I tried it out, they could only play with the little bandaid game, the lung game, and watch two little music videos.

2. The other pinkfong apps allow me to download videos and play all the game offline, but this app completely sucks..Baby app.

3. My daughter loves pinkfong when it works but lately the company is definitely getting their money but we aren't getting the access we should and I'm ready to cancel if it cannot be fixed.

4. Very disappointed that you need to unlock everything else when this game is for like, 3 YEAR OLDS!I have purchased the full version of the app.

5. Please fixA bit misleading because some part where i thought was gameplay, is actually just the music videos.

6. I thought the other games we're more educational for kindergarten kids but it's more for younger kids.

7. Useless as my kid kept asking for my phone when I could gave her other device.

8. Only app that doesn't sync between Apple AppStore and Playstore for the same internal user account too.

9. However the app always need internet connections to play, while we dont always have connections.

10. I just sent an email about the issue.I have almost all of thr pinkfong apps.

11. Not happy would like a refund.Can't restore purchase on another device even after following the steps on your website.

1. Fix Pinkfong My Body Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pinkfong My Body: Restarting the app will resolve most errors.
2. Update the Pinkfong My Body App. Here is how:
   1. On Android goto PlayStore » Search for "Pinkfong My Body" » Open Pinkfong My Body: Kids Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinkfong My Body » click "UPDATE".
3. Clear Pinkfong My Body: Kids Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinkfong My Body servers.
   1. On Android, goto Settings » Apps » Select "Pinkfong My Body: Kids Games" » click Storage » click "Clear Cache".
4. Check Pinkfong My Body app permissions. If any of these permissions required to use your device's features are disenabled, Pinkfong My Body might not work.
5. Uninstall and reinstall Pinkfong My Body. If nothing else has worked, completely uninstall Pinkfong My Body then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pinkfong My Body not working

2. Fix Pinkfong My Body Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pinkfong My Body be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pinkfong My Body not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pinkfong My Body may not be able to connect to the Internet when running in the background.