Published by SMARTSTUDY PINKFONG on Jul 18, 2024

Report an issue with Pinkfong Shapes & Colors.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pinkfong Shapes & Colors?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SMARTSTUDY PINKFONG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pinkfong Shapes & Colors image 1 contact Pinkfong Shapes & Colors image 2

Pinkfong Shapes & Colors Customer Insights

1. So if you have toddlers they are going to be constantly clicking on the as links.My daughter loves this app! and i even paid the 10 dollars it cost to use the full app! But i want to put it on my phone as well as hers and her tablet and her fathers phone so she can have access to if when ever she wants but i would have to pay 10 dollars again and again to use the full app bc it doesnt offer to put it in the family library! Please fix it to where we can have it added to our family library!! all apps should give u that option exspecially if it has purschases on it.My son absolutely loves this! However , even though we are connected to wifi, it will not allow us to purchase the bonus pack.

2. Spend your money on something better, very disappointed.I would like to be able to put this game on my phone for my son, i paid out the money and now it wants me to pay again??? If i pay once under my play store account why should I have to pay again for a different device.

3. until that changes I can not give this app 5 stars.App is good, my 3 yeear old likes it but he problem is i paid to unlock all of the games and 2 months later het tablet broke.

4. Very dissapointed.Lack of content, DO NOT BUY! It is not worth the money, there are only a few games that take my 2 year old 5 min to finish them all.

5. Please fix!I will change my star when my account is placed on my phone.

6. Ill change my star rating when im able to put it onto my phone without paying again.

7. DONT PUT AS FREE IF ITS NOT!!!!!!I paid for the full package but my son accidentally uninstalled the app.

8. My had the full game on her Amazon tablet.

9. The content is basic and definitely not worth the price, considering it doesn't work properly.

10. I have a screenshot proving I have wifi and internet, but the app says no internet connection.

11. And was bored after 2 play through of the game.

Steps to Troubleshoot & Fix Pinkfong Shapes & Colors Issues

1. Fix Pinkfong Shapes & Colors Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pinkfong Shapes & Colors: Restarting the app will resolve most errors.
  2. Update the Pinkfong Shapes & Colors App. Here is how:
    1. On Android goto PlayStore » Search for "Pinkfong Shapes & Colors" » Open Pinkfong Shapes & Colors » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinkfong Shapes & Colors » click "UPDATE".
  3. Clear Pinkfong Shapes & Colors app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinkfong Shapes & Colors servers.
    1. On Android, goto Settings » Apps » Select "Pinkfong Shapes & Colors" » click Storage » click "Clear Cache".
  4. Check Pinkfong Shapes & Colors app permissions. If any of these permissions required to use your device's features are disenabled, Pinkfong Shapes & Colors might not work.
  5. Uninstall and reinstall Pinkfong Shapes & Colors. If nothing else has worked, completely uninstall Pinkfong Shapes & Colors then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pinkfong Shapes & Colors not working


2. Fix Pinkfong Shapes & Colors Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pinkfong Shapes & Colors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pinkfong Shapes & Colors not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pinkfong Shapes & Colors may not be able to connect to the Internet when running in the background.

Reported Issues