Published by longislandicedtea on Apr 12, 2024

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Why should I report an Issue with Korean Letter - Learn Hangul K?

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Korean Letter Customer Insights

1. Thank you to the creaters.The app is helpful if you wanna learn the Hangeul writing format and consonants/vowels in Hangeul but does not give the right information for example: '반갑습니다' does not mean 'hi' and these are pretty important in the Korean language.

2. I just wanted a table of vocalizations that I could repeat for memorization.This app is very helpful because it teaches you handle, the Korean language, the Korean culture, and the Korean history.

3. I find it helpful because not only did I learn Korean and handle I also learnd the region of the country too.

4. I tend to fall off when it comes to learning right now, but this app has been extremely helpful!I already upgraded this application last year.

5. I literally cannot get my finger into the corner to close the ad, because the x is so tiny and so far into the corner (and my new case is part of the problem) so I can't just go back to learning Hangul.

6. It gives in depth explanations on how each character is supposed to sound (including on if it sounds differently depending where it is situated in the word which is SO important to learn).

7. It is 100% worth the money to pay for the Pro version.I really enjoy being able to learn the proper pronunciations.

8. And when you tape on vowel or consonant not only will the app help you to pronounce the word it will also show you examples of the worldThe app needs to be repurchased when I change to the new phone.

9. Cant turn off romanization which sucks, plus youre constantly hounded to rate + access gallery (Which i see no reason for it to need).

10. Will probably Uninstall because of the obnoxious practices of advertisers, making the close button so difficult to hit.Hard to learn with so many distractions.

11. For someone whose learning from scratch - this app + an online course ( to guide you through the language) is all what you need.

Steps to Troubleshoot & Fix Korean Letter Issues

1. Fix Korean Letter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Korean Letter: Restarting the app will resolve most errors.
  2. Update the Korean Letter App. Here is how:
    1. On Android goto PlayStore » Search for "Korean Letter" » Open Korean Letter - Learn Hangul K » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Korean Letter » click "UPDATE".
  3. Clear Korean Letter - Learn Hangul K app cache: Clearing cached data will force your app to retrieve the latest data directly from Korean Letter servers.
    1. On Android, goto Settings » Apps » Select "Korean Letter - Learn Hangul K" » click Storage » click "Clear Cache".
  4. Check Korean Letter app permissions. If any of these permissions required to use your device's features are disenabled, Korean Letter might not work.
  5. Uninstall and reinstall Korean Letter. If nothing else has worked, completely uninstall Korean Letter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Korean Letter not working


2. Fix Korean Letter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Korean Letter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Korean Letter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Korean Letter may not be able to connect to the Internet when running in the background.

Reported Issues

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