Contact Antalyakart Mobil Customer Service

Why should I report an Issue with Antalyakart Mobil?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ANTALYA ULAŞIM A.Ş. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Then i wanted to top-up the card using a machine on the street and my moderate sze phone does not fit the nfc reader plate! Ended up bying plastic card.The entire system of Antalya public transportation is flawed.

2. Sometimes u can wait 20-30 mins or even more before the bus departure.App does not allow you to register using a foreign mobile number despite giving the option to select a different country from Turkey at registration.

3. We've even been kicked out of a bus because the card didn't work for some weird reason even tho we properly entered the HES code and charged it.Doesnt work correctly, useless.

4. Tourists stay away! I bought antalyacard for mobile using the app to use NFC virtual card.

5. You can't charge the card online, you need to "approve" your charge at a terminal for some idiotic reason.

6. Waiting for updatesupport for nfc is great but I am not able to add credit to my NFC card after the initial one which is ridiculousThis is not for tourists.

7. As a result, you're unable to top up or use the app other than planning routes and Google Maps does a better job than this.it works with a huge delay and incorrect positions these days.

8. Why do I have to pay the same price as a physical card?! Then I found out you canot actually charge the card through the app.

9. Time table shows bus arrives in 5 min and 2 minutes later it just disappeared and you have to wait for the next one, that will reach your bus stop in half an hour or so... P.S. Better than nothing and definitely in need of app.

10. I paid 8 lira for the card as it would be a plastic card.

11. developers attention... Thanks for hard work...👍The App does not work at all for weeks.

1. Fix Antalyakart Mobil Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Antalyakart Mobil: Restarting the app will resolve most errors.
2. Update the Antalyakart Mobil App. Here is how:
   1. On Android goto PlayStore » Search for "Antalyakart Mobil" » Open Antalyakart Mobil » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Antalyakart Mobil » click "UPDATE".
3. Clear Antalyakart Mobil app cache: Clearing cached data will force your app to retrieve the latest data directly from Antalyakart Mobil servers.
   1. On Android, goto Settings » Apps » Select "Antalyakart Mobil" » click Storage » click "Clear Cache".
4. Check Antalyakart Mobil app permissions. If any of these permissions required to use your device's features are disenabled, Antalyakart Mobil might not work.
5. Uninstall and reinstall Antalyakart Mobil. If nothing else has worked, completely uninstall Antalyakart Mobil then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Antalyakart Mobil not working

2. Fix Antalyakart Mobil Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Antalyakart Mobil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Antalyakart Mobil not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Antalyakart Mobil may not be able to connect to the Internet when running in the background.