Published by AMB INFORMACIÓ on Sep 26, 2024

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Why should I report an Issue with AMB Mobilitat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AMB INFORMACIÓ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AMB Mobilitat

1. Locate the entire integrated transport network in Badalona, Barcelona, Castelldefels, Cervelló, Cornellà de Llobregat, Esplugues de Llobregat, Gavà, L'Hospitalet de Llobregat, Molins de Rei, Montcada i Reixac, Montgat, El Papiol, El Prat de Llobregat, San Adrià de Besòs, San Boi de Llobregat, Sant Climent de Llobregat, San Feliu de Llobregat, Sant Joan Despí, Sant Just Desvern, Santa Coloma de Cervelló, Santa Coloma de Gramenet, Tiana and Viladecans.

2. BIKE NETWORK: check out the bike network, available vehicles and bicycle parking facilities in the Barcelona metropolitan area and plan your bicycle trip.

3. AMB Mobilitat is a free app that integrates all modes of transport to get about in the Barcelona metropolitan area: bus, metro, Rodalies, FGC, TRAM, bicycle, taxi...

4. AMB Mobilitat gives you access to information on the frequency of all transport in real time, the availability of the main shared services and the best routes.

5. Find your nearest stop, plan your journey based on how long it will take for your chosen transport to arrive and get to your destination with the best possible combination.

6. For private vehicle users, it includes relevant information on the various low-emission zones, park-and-ride facilities (P+R) and the nearest charging stations.

7. SERVICE UPDATES: check alerts and any alterations to service that affect your preferred transport lines.

8. TAXI: order a cab from your screen with Picmi Taxi and check the status of the nearest taxi ranks.

9. All the information on metropolitan transport on your mobile!

10. Getting about in the Barcelona metropolitan area is now easier than ever.

11. POLLUTION ALERT: an alert will be activated when there is a preventive warning or an episode of environmental contamination is declared.

AMB Mobilitat Customer Insights

1. Igual sucede con otros medios de transporte, bici por ejemplo, al tocar Go siempre lanza Maps y en modo a pie (¿quizás sea porque no tengo esas apps instaladas?).Muy buena, por fin una app que recoge todos los servicios públicos.

2. Bloody useless rubbish.whf and I,gUse the edit icon to pin, add or delete clips.Som vases no funcciona pero esta be molt beVery poor Accuracy!Al tocar "Go" creo que debería lanzar TMB App y no Google Maps.

3. It is also a hassle to make a path from a point to another, Google Maps works a thousand times better.

4. Unreliable, as of these past months times are never right and/or they right away don't show up due to them "not being currently available", or so the app says.

Steps to Troubleshoot & Fix AMB Mobilitat Issues

1. Fix AMB Mobilitat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AMB Mobilitat: Restarting the app will resolve most errors.
  2. Update the AMB Mobilitat App. Here is how:
    1. On Android goto PlayStore » Search for "AMB Mobilitat" » Open AMB Mobilitat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AMB Mobilitat » click "UPDATE".
  3. Clear AMB Mobilitat app cache: Clearing cached data will force your app to retrieve the latest data directly from AMB Mobilitat servers.
    1. On Android, goto Settings » Apps » Select "AMB Mobilitat" » click Storage » click "Clear Cache".
  4. Check AMB Mobilitat app permissions. If any of these permissions required to use your device's features are disenabled, AMB Mobilitat might not work.
  5. Uninstall and reinstall AMB Mobilitat. If nothing else has worked, completely uninstall AMB Mobilitat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AMB Mobilitat not working


2. Fix AMB Mobilitat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AMB Mobilitat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AMB Mobilitat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AMB Mobilitat may not be able to connect to the Internet when running in the background.

Reported Issues

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