Published by TEZ

Report an issue with SMS Valet.
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Why should I report an Issue with SMS Valet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TEZ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SMS Valet Customer Insights

Steps to Troubleshoot & Fix SMS Valet Issues

1. Fix SMS Valet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SMS Valet: Restarting the app will resolve most errors.
  2. Update the SMS Valet App. Here is how:
    1. On Android goto PlayStore » Search for "SMS Valet" » Open SMS Valet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMS Valet » click "UPDATE".
  3. Clear SMS Valet app cache: Clearing cached data will force your app to retrieve the latest data directly from SMS Valet servers.
    1. On Android, goto Settings » Apps » Select "SMS Valet" » click Storage » click "Clear Cache".
  4. Check SMS Valet app permissions. If any of these permissions required to use your device's features are disenabled, SMS Valet might not work.
  5. Uninstall and reinstall SMS Valet. If nothing else has worked, completely uninstall SMS Valet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SMS Valet not working


2. Fix SMS Valet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SMS Valet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SMS Valet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SMS Valet may not be able to connect to the Internet when running in the background.

Reported Issues