Published by LIFULL Co., Ltd. on Nov 19, 2024

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Why should I report an Issue with LIFULL HOME'S?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LIFULL Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About LIFULL HOME'S

1. This app is made by "LIFULL HOME'S-Real Estate sale & rent" which is one of the biggest real estate portal sites in Japan.

2. You can search for real estate properties both for rent and sale with a smooth interaction.

3. You can bookmark properties, save search conditions, and browse your search history.

4. This app is powered by our huge database, the biggest one in Japan.

5. The app has been updated with a lot of new design and requested useful functions.

6. You can freely set conditions like train lines, stations, cities.

7. You can check routes from where you are now to destination real estate companies.

LIFULL HOME'S Customer Insights

1. At least have some option, use machine translation is also okayLove the apps! Good UI to show bookmark in Maps I really like the map viewing feature(you can use street view in the app)It may not be in English but you can pretty much figure out what's what and its a pretty good way to learn Japanese while looking for an apartment over there, all in all I say its a good opportunityAn English version for foreigners living in Japan would be niceEasy enough to use but I do wish I could change it to english.

2. Foreigners usually relying on apps for convenience to look for apartments like this one, I hope English option will release soon..App is great! It got all the functionality same as web.

3. Especially, the map search is very convenient.Great app but it lacks user friendliness, English option is a must have.

4. They both use the same symbol so it gets confusing sometimes.easy to search appartmentBoth website and app have a great UI/UX.

5. Only thing to improve here is English translation.

6. User friendly and has a very useful feature inside it that allows you to calculate the initial cost.

7. But if only the app's map could show rooms by their rent money or something.

8. It's easy find housings which has specified conditions.

9. It's very difficult to differentiate rooms when they're too close to each other.

Steps to Troubleshoot & Fix LIFULL HOME'S Issues

1. Fix LIFULL HOME'S Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LIFULL HOME'S: Restarting the app will resolve most errors.
  2. Update the LIFULL HOME'S App. Here is how:
    1. On Android goto PlayStore » Search for "LIFULL HOME'S" » Open LIFULL HOME'S » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LIFULL HOME'S » click "UPDATE".
  3. Clear LIFULL HOME'S app cache: Clearing cached data will force your app to retrieve the latest data directly from LIFULL HOME'S servers.
    1. On Android, goto Settings » Apps » Select "LIFULL HOME'S" » click Storage » click "Clear Cache".
  4. Check LIFULL HOME'S app permissions. If any of these permissions required to use your device's features are disenabled, LIFULL HOME'S might not work.
  5. Uninstall and reinstall LIFULL HOME'S. If nothing else has worked, completely uninstall LIFULL HOME'S then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LIFULL HOME'S not working


2. Fix LIFULL HOME'S Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LIFULL HOME'S be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LIFULL HOME'S not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LIFULL HOME'S may not be able to connect to the Internet when running in the background.

Reported Issues