Published by Whitestar Communications, Inc

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Why should I report an Issue with SOCIETY: Secure Social Network?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Whitestar Communications, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SOCIETY: Secure Social Network image 1 contact SOCIETY: Secure Social Network image 2

SOCIETY Customer Insights

1. With society I own my privacy.I can't get into this app cause the coses are too long and ebery time I try to type it in it said error then when I go to scan nothing happens with it thos app sucks they codes are not written well so u can actually read them instead it's a bunch of random long numbersi love this!!! my girlfriend and i use this for texting cause its crazy secure.

2. I'd love to try it.SOCIETY is a paid subscription service that costs less than a cup of coffee a month*, but allows you to keep your messaging completely private.Love it, works great and very secure.

3. Now you don't have to worry about messenger security, it just works.An awesome, secure and easy to use messaging app.

4. ive been using this for a couple of weeks and its been great.So far, it has been awesome helping me set up my business.

5. I love that I have the ability to delete/edit messages and that the changes happen on both my device and my friends device as well.

6. This is literally the only secure messenger that doesn't use a cloud, which makes it virtually unstoppable.

7. Society has simple navigation and a user friendly interface.

8. i also like the fact that if i semd something that i need to get back i can just delete it.I really wanted to try this app since Guns & Gadgets mentioned it.

9. It showed me a lot of really cool things that I needed for my business.

10. Everything on the app is encrypted, not just when you send stuff but also when stuff is just sitting on your phone.

11. I really like this app, I think you will too.Stuck in an update loop.

Steps to Troubleshoot & Fix SOCIETY Issues

1. Fix SOCIETY Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SOCIETY: Restarting the app will resolve most errors.
  2. Update the SOCIETY App. Here is how:
    1. On Android goto PlayStore » Search for "SOCIETY" » Open SOCIETY: Secure Social Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SOCIETY » click "UPDATE".
  3. Clear SOCIETY: Secure Social Network app cache: Clearing cached data will force your app to retrieve the latest data directly from SOCIETY servers.
    1. On Android, goto Settings » Apps » Select "SOCIETY: Secure Social Network" » click Storage » click "Clear Cache".
  4. Check SOCIETY app permissions. If any of these permissions required to use your device's features are disenabled, SOCIETY might not work.
  5. Uninstall and reinstall SOCIETY. If nothing else has worked, completely uninstall SOCIETY then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SOCIETY not working


2. Fix SOCIETY Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SOCIETY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SOCIETY not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SOCIETY may not be able to connect to the Internet when running in the background.

Reported Issues