Contact Network Info II Customer Service

Why should I report an Issue with Network Info II?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alexandros Schillings to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Initially the application was also using whatismyip. org but, as the server seems to be constantly down it was removed. •Device IP and hostname, both private and public. •Current mobile Cell and any neighbours, along with their signal strength, location info and type. •Information about the current mobile provider (MCC+MNC, current connection, etc. •Full information regarding the WiFi connection (MAC, current SSID and BSSID, link speed, IP/Netmask, Gateway, DNS and DHCP servers, etc. •Your current location according to Android based on your network neighbours.

2. No GPS is needed or used. •Information regarding Bluetooth status, the current Bluetooth connection(s) and info about past pairings. •IPv6 device and router IP addresses for all device interfaces (see notes, this should now work for everyone). •This is an expansion of the 'Network Info' application, to support more phones based on the 2. 1 Android API. •I only have a GSM/UMTS phone.

3. If possible, download 'Under the hood' from the market and send me the results via export. •If you want to show the Vendor which owns a MAC address, download 'MAC (OUI) Database' from the market (it is one of my applications) and use it to download a copy of the OUI database. •In version v0. 5. 2 I added remote hostname resolution which is your public hostname as is resolved by my server.

4. Hostname (R)' is the hostname my server resolves your external IP (remote resolve). •'Field Test' is a hidden application which comes installed in HTC phones.

5. If anything funny happens on any other phone type, email me and I will try to fix it. •This application will connect to the network only to fetch your external IP/Hostname (using and ).

6. It should be the same as your external hostname, unless there is a record propagation delay or your DNS server is lying (like some home routers which resolve their external address as a local hostname).

7. Shows info about the phone and the current network, Bluetooth, IPv6 and Cell connection.

8. When you retrieve your external IP address, my server will log a standard website “hit” which is the same as if you browsed a page on my server using a browser.

9. No other information is sent (my policy is located below). •Please email me about any bugs or features you want.

10. Only goes on-line to get and resolve the public IP via my own server and to remotely resolve it (see notes below).

11. Hostname (L)' is the hostname your device resolves your external IP (local resolve). •'Ext.

1. New Android versions requires location permission to get wifi ssid but this app doesnt does it and always says its a hidden network⛔⚠️ OBSOLETE APPLICATION ! FAILS TO RUN IN ANDROID 8.X OR HIGHER OPERATING SYSTEM ENVIRONMENT.

2. it used to be a decent app, now it is worthless.It was ok I like down load apps just because I want to check them out I mean it does what it says it does it's just not something I'd use all the time.Great app to determine wireless connectivity issues.

3. It lacked a thing that the add said it didn't work quite right for messagesStopped reading CELL IP...wifi works but NO CELL IP ADDRESS reads error.

4. Just had the annoying disclaimer stating that it was meant for an older version of Android.

5. Could add the wifi version 802.11n/ac/ax etc (most people won't know how to deduce that from the data).Outstanding Network App! One of the all time best.

6. Thanks developers.Works on Android 12 with note 10+.

7. Not bad, but really needs to be updated to newer Android versions.

8. So I just repealed my android update back to Nougat.

9. Pixel 3a XL running Android 12.

10. Not one single issue, just a UI display warning when opening app stating its built for an old API.Not up to date.

11. Also allows you to send, share & save a copy of these details if needed.

1. Fix Network Info II Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Network Info II: Restarting the app will resolve most errors.
2. Update the Network Info II App. Here is how:
   1. On Android goto PlayStore » Search for "Network Info II" » Open Network Info II » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Network Info II » click "UPDATE".
3. Clear Network Info II app cache: Clearing cached data will force your app to retrieve the latest data directly from Network Info II servers.
   1. On Android, goto Settings » Apps » Select "Network Info II" » click Storage » click "Clear Cache".
4. Check Network Info II app permissions. If any of these permissions required to use your device's features are disenabled, Network Info II might not work.
5. Uninstall and reinstall Network Info II. If nothing else has worked, completely uninstall Network Info II then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Network Info II not working

2. Fix Network Info II Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Network Info II be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Network Info II not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Network Info II may not be able to connect to the Internet when running in the background.