Published by Independent Digital on Sep 7, 2023

Report an issue with Irish Independent ePapers.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Irish Independent ePapers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Independent Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Irish Independent ePapers Customer Insights

1. Sometimes when you click on a article it becomes unresponsive and one has to zoom in and read the article which is not user friendly.Great app, only disappointment is that sometimes with Sunday Independent you don't get all the articles in article reading mode, you have to read by zooming in on physical paper.

2. I started when abroad to subscribe for a month and I'll probably never go back to the traditional paper as its great value for money.Good app makes digital newspapers easy to read.

3. Also having access to all Independent publications at such a reasonable price is very satisfying!While it means I have news available to me I am disappointed I have to download each paper to read it.

4. It is very easy to set up and use and the tabloid feature which allows you to read papers on your phone, tablet, computer like it is a broadsheet provides the real experience of reading your daily newspaper.

5. It's also great for the environment as you don't have the physical newspapers piling up on the coffee table! It's a no brainer!The digital paper is very readable even on my phone.

6. Overall pretty good .An excellent app that l would recommend it to anyone who wants to stay in touch with current affairs, entertainment news, business, property and topical issues.

7. I think this is unacceptable considering the monthly subscription is €9.99.Delighted! I do like the feeling of the physical item normally but I am now a disciple of the digital newspaper.

8. I would have thought I could read an entire paper without downloading it.

9. If you really want to read good journalistic pieces, I'd highly recommend it.

10. Nothing beats having the actual paper laid out in front of you, just like in the 'old days'.

11. Love it! Great job Indo.The subscription and app is fantastic on a large phone.

Steps to Troubleshoot & Fix Irish Independent ePapers Issues

1. Fix Irish Independent ePapers Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Irish Independent ePapers: Restarting the app will resolve most errors.
  2. Update the Irish Independent ePapers App. Here is how:
    1. On Android goto PlayStore » Search for "Irish Independent ePapers" » Open Irish Independent ePapers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Irish Independent ePapers » click "UPDATE".
  3. Clear Irish Independent ePapers app cache: Clearing cached data will force your app to retrieve the latest data directly from Irish Independent ePapers servers.
    1. On Android, goto Settings » Apps » Select "Irish Independent ePapers" » click Storage » click "Clear Cache".
  4. Check Irish Independent ePapers app permissions. If any of these permissions required to use your device's features are disenabled, Irish Independent ePapers might not work.
  5. Uninstall and reinstall Irish Independent ePapers. If nothing else has worked, completely uninstall Irish Independent ePapers then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Irish Independent ePapers not working


2. Fix Irish Independent ePapers Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Irish Independent ePapers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Irish Independent ePapers not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Irish Independent ePapers may not be able to connect to the Internet when running in the background.

Reported Issues

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