Contact Irish Times News Customer Service

Why should I report an Issue with Irish Times News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Irish Times Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can be slow to open and has a really annoying problem... It cannot be viewed unless you have an active connection and if your connection drops for a split second it throws you out of the app, you then have to restart the app loosing the article you were reading..Great content.

2. Secondly, I had to stop the email briefings, reason being everytime I click on an article and it opens in chrome, I get asked to sign in with my password before I can read the full article.

3. Notifications are out of date, they reappear after being swiped away.Good service, but Imagine, in 2023 the app makes it impossible to swipe between news sections.

4. The styling constantly changes, as does the functionality (sharing breaks), depending on how you click into an article (author's page versus home page).

5. Great journalistic content otherwise.If internet momentarily drops, the screen turns black and reloads the home page when data returns.

6. Also, it is not configured to automatically open links from The Irish Times, so using Google to work around the lack of a search function brings you into your browser, not the app.Clunky and inconsistent app.

7. Very annoying mid-article when on a train.Content is great but the functionality needs work.

8. For example, unlike other news apps, you can not click on the author of a piece to find other pieces by that same author.

9. Regularly logs you out of your session without any notice, you only notice when you are prompted to sign in to read a subscriber only article.

10. When I tap a notification on a particular story, 9 times out of 10 it takes me to the main page, not the story I was interested in reading.

11. When I get push notifications, it sometimes relates to articles from the previous day, so it's hardly breaking news.

1. Fix Irish Times News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Irish Times News: Restarting the app will resolve most errors.
2. Update the Irish Times News App. Here is how:
   1. On Android goto PlayStore » Search for "Irish Times News" » Open Irish Times News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Irish Times News » click "UPDATE".
3. Clear Irish Times News app cache: Clearing cached data will force your app to retrieve the latest data directly from Irish Times News servers.
   1. On Android, goto Settings » Apps » Select "Irish Times News" » click Storage » click "Clear Cache".
4. Check Irish Times News app permissions. If any of these permissions required to use your device's features are disenabled, Irish Times News might not work.
5. Uninstall and reinstall Irish Times News. If nothing else has worked, completely uninstall Irish Times News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Irish Times News not working

2. Fix Irish Times News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Irish Times News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Irish Times News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Irish Times News may not be able to connect to the Internet when running in the background.