Contact Merchandiser Customer Service

Why should I report an Issue with Merchandiser by Survey.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Survey.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Earn real money by completing small projects in local stores. Survey. com connects you with paid retail services gigs that you complete in local stores.

2. Once approved, you can request a payment, and payments are processed 1-2 business days after your request. Survey. com’s on-demand retail intelligence and merchandising services empower consumer brands to increase sales.

3. You’ll go to local grocery, convenience, and big-box stores to complete projects.

4. With a fully-vetted national workforce, Survey. com ensures its clients' retail strategies are executed properly, at all times.

5. Detailed, easy to follow instructions are available in our app, and our support team will help you if necessary.

6. You get to choose which projects to work on and which stores to go to.

7. You get paid by direct deposit, or you can have your money put on a pre-paid debit card, through our partner Openforce.

8. Completed assignments that meet all requirements are approved for payment six days after you upload them.

9. Gigs range from 15 minute product audits to 8 hour resets.

10. Our project team will contact you whenever we have new opportunities in your area.

11. It’s completely free to join, and top earners make thousands per month.

1. Oh, and don't ever try to contact support about an actual issue, they'll ignore your messages, until you blow up the support line, and then send a "sorry for the delay" message -- 2 HOURS LATERThe survey people have been great, and they're very responsive.

2. It takes a long time to get paid from when you complete the assignment, that's the reason I rated it 4 stars.Great app only thing is at times it does freeze but they are quick to find a solution.

3. I love doing remodels but the experience with this one wasnt a good one.The biggest issue is that no matter how many miles you can shrink your travel distance down to, it still lists jobs far, FAR BEYOND.

4. Overall it is a great app!!!Pay is somewhat legit, but unless you want your phone blown up for a last minute offer, turn off texting in the preferences and hope it doesn't get ignored like other preferences.

5. Yes they are necessary so they can see the work is complete but there are some that can use the same ones I feel it would save some time and that's the time when my phone freezes.

6. More and more gigs require more and more work, time, and hassle for less and less money.Kinda like mystery shopping, except you don't have to be incognito.

7. Overall, I think it is great for easy cash if you have a car.Assignments are supposed to be claim & go but you have to have a good enough score.

8. I have times where I've been on that same connection paying my bills, emailing, Facebook and browsing/shopping/buying- with no problem! I've emailed the company but never got a single reply.

9. +100 miles for a $7 gig? No! Literally the only app where hitting the "Enter" button when composing a message that doesn't make a new line but sends the message instead.

10. My score keeps getting lowered for missing assignments that don't ever show up in the app for me to complete.

11. I used to love doing the work and there's lots of it but until it's fixed it really doesn't matter.

1. Fix Merchandiser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Merchandiser: Restarting the app will resolve most errors.
2. Update the Merchandiser App. Here is how:
   1. On Android goto PlayStore » Search for "Merchandiser" » Open Merchandiser by Survey.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merchandiser » click "UPDATE".
3. Clear Merchandiser by Survey.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Merchandiser servers.
   1. On Android, goto Settings » Apps » Select "Merchandiser by Survey.com" » click Storage » click "Clear Cache".
4. Check Merchandiser app permissions. If any of these permissions required to use your device's features are disenabled, Merchandiser might not work.
5. Uninstall and reinstall Merchandiser. If nothing else has worked, completely uninstall Merchandiser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Merchandiser not working

2. Fix Merchandiser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Merchandiser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Merchandiser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Merchandiser may not be able to connect to the Internet when running in the background.