Published by Official Guide - Rome Italy on Jul 3, 2024

Report an issue with NAPLES Guide Tickets & Hotels.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with NAPLES Guide Tickets & Hotels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Official Guide - Rome Italy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NAPLES Guide Tickets & Hotels image 1 contact NAPLES Guide Tickets & Hotels image 2

NAPLES Guide Tickets & Hotels Customer Insights

1. I have emailed to suggest a few improvements, because I think this app could be really awesome! I do recommend downloading the app for anyone traveling to Naples, because there is a lot of information about tourist attractions and historical structures and it's all in one place! I haven't been to Naples yet, but I look forward to trying the "City Walks" when I get there.The information on each landmark is excellent & you may like this app if you use Data & your battery copes with heavy usage.

2. I've opted for the offline version.Haven't actually made it to Italy yet, but this is so far the simplest and most comprehensive guide I've found and plan to use it a ton.It helped pinpoint things I wanted to see and helped me find them with the handy map option.

3. Would rec!very useful app, it shows everything you need to see in this city (easy to use)Good app plenty of options to learn about and visit.Great app! Sometimes very (too) detailed even!I found the offline maps and lists of places to visit very usef ulSimple and easy to use.

4. A good start to a handy tourist app for Naples, Italy! A few glitches and a very irritating English voice in the audio guide.

5. But when on the street this app will not open unless your device is connected to the Internet OR you previously downloaded the Naples map for offline use.

6. If you use the offline map (without Internect connection), the clever local walk-planner won't work.

7. I would like the purchase price to be refunded to my account, please.I've just started using the app but it seems to be informative and well organized.

8. I'll know more once I actually arrive in Naples and spend time there.

Steps to Troubleshoot & Fix NAPLES Guide Tickets & Hotels Issues

1. Fix NAPLES Guide Tickets & Hotels Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NAPLES Guide Tickets & Hotels: Restarting the app will resolve most errors.
  2. Update the NAPLES Guide Tickets & Hotels App. Here is how:
    1. On Android goto PlayStore » Search for "NAPLES Guide Tickets & Hotels" » Open NAPLES Guide Tickets & Hotels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NAPLES Guide Tickets & Hotels » click "UPDATE".
  3. Clear NAPLES Guide Tickets & Hotels app cache: Clearing cached data will force your app to retrieve the latest data directly from NAPLES Guide Tickets & Hotels servers.
    1. On Android, goto Settings » Apps » Select "NAPLES Guide Tickets & Hotels" » click Storage » click "Clear Cache".
  4. Check NAPLES Guide Tickets & Hotels app permissions. If any of these permissions required to use your device's features are disenabled, NAPLES Guide Tickets & Hotels might not work.
  5. Uninstall and reinstall NAPLES Guide Tickets & Hotels. If nothing else has worked, completely uninstall NAPLES Guide Tickets & Hotels then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NAPLES Guide Tickets & Hotels not working


2. Fix NAPLES Guide Tickets & Hotels Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NAPLES Guide Tickets & Hotels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NAPLES Guide Tickets & Hotels not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NAPLES Guide Tickets & Hotels may not be able to connect to the Internet when running in the background.

Reported Issues