Published by SAMHSA

Report an issue with SAMHSA Disaster App.
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Why should I report an Issue with SAMHSA Disaster App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SAMHSA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SAMHSA Disaster App Customer Insights

1. Thank you for being a voice of reason ...Excellent source for anyone from those of us who experience or suffer from Life's Mental ups n downs or a Lifelong Mental health illness/diagnosis Information on my time, everytime or All the time ,as well as very useful local resources....For times when I don't want to talk about"it" but reading it is a Calm,or when I DO want/need to talk about "it" or find help up to lifesaving local/immediate help, all at my fingertips,rather you or a loved one wants to know(YOU ARE LOVED & WERE ALL HUMAN).Just got this app and it seems good information.

2. Nice!Looks very useful, thank you.Takes FOREVER to download information.

3. I would add a part to suicide about mass shootings.Latest updates return full functions.

4. Try the "filters" to narrow a search fpr help for folks.

5. A useful app for anyone dealing with stress of almost any sort.

6. Uninstalled.

Steps to Troubleshoot & Fix SAMHSA Disaster App Issues

1. Fix SAMHSA Disaster App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SAMHSA Disaster App: Restarting the app will resolve most errors.
  2. Update the SAMHSA Disaster App App. Here is how:
    1. On Android goto PlayStore » Search for "SAMHSA Disaster App" » Open SAMHSA Disaster App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAMHSA Disaster App » click "UPDATE".
  3. Clear SAMHSA Disaster App app cache: Clearing cached data will force your app to retrieve the latest data directly from SAMHSA Disaster App servers.
    1. On Android, goto Settings » Apps » Select "SAMHSA Disaster App" » click Storage » click "Clear Cache".
  4. Check SAMHSA Disaster App app permissions. If any of these permissions required to use your device's features are disenabled, SAMHSA Disaster App might not work.
  5. Uninstall and reinstall SAMHSA Disaster App. If nothing else has worked, completely uninstall SAMHSA Disaster App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SAMHSA Disaster App not working


2. Fix SAMHSA Disaster App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SAMHSA Disaster App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SAMHSA Disaster App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SAMHSA Disaster App may not be able to connect to the Internet when running in the background.

Reported Issues