Published by WEATHER

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Why should I report an Issue with Gallery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WEATHER to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Gallery Customer Insights

1. Very inconvenient, and quite a hassle.Do I smell planned obselesence? It's been perfectly decent up until now but it's started displaying the photos in the bottom right hand corner and not in full and when I try to save an edited image, it comes up with a notification that I am using a fake version of the app and - for my own safety - redirects me to a paid app in the app store.

2. Decent app, but not a fully functional gallery app as the notification shows up as an error instead of just informing the user that the app isn't capable of editing externally stored mediaOne HUGE issue: It doesn't even have an option to gain permission to manage lmages on SD CARDS so you're stuck with internal storage images only! Such a shame.

3. FIX IT!!! THANKSI tried this app because I'm looking for a good dependable source to arrange/manage my photos, and I'm really glad I did.. it works smooth, it has all the features Im looking for, it has a really good deep zoom feature I really like, and it doesn't distort my pictures, even when I deep zoom.

4. If you make copy of photo and if later delete at one place and also delete from recycle bin, it will not get deleted from other folders which is not possible in other similar apps.My pictures are kept on my external sd card.

5. Best Gallery hasn't been updated since Dec 2019 and any other app cannot insert a notification into it so it can only be a feature of the app that it failsOverall very nice and simple to use.

6. Also when you go to edit a picture it now says "you're using the fake version of this app" and tries to get me to download another tool app but won't edit the photos.

7. Now when I go through my photos, only a small photo is shown in the bottom right part of my phone screen.

8. This is definitely a good choice for a useful and dependable photo managing app.Best app for arranging photos.

9. Was working great now all my pictures show up in the bottom right corner and you can't see the whole picture.

10. I cant copy/move/rename pictures, create new folders in this album, or other albums.

11. Edit, the bugs have been fixed and everything is working the way it should.If you have images/videos that you would like to move, edit, or delete, you won't be able to with this app.

Steps to Troubleshoot & Fix Gallery Issues

1. Fix Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gallery: Restarting the app will resolve most errors.
  2. Update the Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "Gallery" » Open Gallery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery » click "UPDATE".
  3. Clear Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery servers.
    1. On Android, goto Settings » Apps » Select "Gallery" » click Storage » click "Clear Cache".
  4. Check Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Gallery might not work.
  5. Uninstall and reinstall Gallery. If nothing else has worked, completely uninstall Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gallery not working


2. Fix Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gallery may not be able to connect to the Internet when running in the background.

Reported Issues