Published by Clean & Save Group

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Why should I report an Issue with Clean Guard: Phone Cleaner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Clean & Save Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Clean Guard: Phone Cleaner image 1 contact Clean Guard: Phone Cleaner image 2

Clean Guard Customer Insights

1. Just because they want more and more people to download the app they made websites , when accesed , without my knowledge , my calendar was filled with events like ‘Your phone may have virus ; Your phone is never 100% safe ; Click on the link to get rid of it’ and when I did that it lead me to here.

2. Help meIt's very bad experience, I can't get internet to open, I click on internet icon and "clean guard pops up with a message that u have to download it, finally I did but it's keeps blocking internet from opening l.

3. This is a superb phone cleaner that watches my phone in the background quietly to let me know when to check for viruses on my phone, it's not too intrusive, does not use much storage and is also a great general phone cleaner besides the virus feature.

4. This app is a joke and not worth it.Phone was slow but clean Guard fix the problem.

5. It constantly gives you a stupid notification to clean your phone even tho that wipes things that shouldn't be wiped.

6. Just click on the site.I keep getting warnings of my phone freezing if I do not update.

7. Never use this app to clean your phone, it will remove files on your phone that ARE NOT TRASH.

8. It even let me know Wi - Fi calling could be dangerous !! I agree and have had tons of problems with it !! Thank you Clean Guard !! ❤️❤️🧡🧡💜💜😃😃Don't download this app.

9. Last time when I used it, it had deleted all my personal file from safe folder (Vidmate) and internal storage safe file 🗄️ as well.

10. tried to uninstall it but it doesn't work, please help me with that matter , I will be grateful to you if my internet worķs again.

11. I update other apps and believe me I don't have to do so every time I want to browse.

Steps to Troubleshoot & Fix Clean Guard Issues

1. Fix Clean Guard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Clean Guard: Restarting the app will resolve most errors.
  2. Update the Clean Guard App. Here is how:
    1. On Android goto PlayStore » Search for "Clean Guard" » Open Clean Guard: Phone Cleaner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clean Guard » click "UPDATE".
  3. Clear Clean Guard: Phone Cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Clean Guard servers.
    1. On Android, goto Settings » Apps » Select "Clean Guard: Phone Cleaner" » click Storage » click "Clear Cache".
  4. Check Clean Guard app permissions. If any of these permissions required to use your device's features are disenabled, Clean Guard might not work.
  5. Uninstall and reinstall Clean Guard. If nothing else has worked, completely uninstall Clean Guard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Clean Guard not working


2. Fix Clean Guard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Clean Guard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Clean Guard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Clean Guard may not be able to connect to the Internet when running in the background.

Reported Issues