Contact DroidGuard Customer Service

Why should I report an Issue with DroidGuard?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Droidguard Dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is the app that designed for Android Mobile Phone, viewing the devices everywhere and every time. 1. 2.

1. Does window 10 have anything to do with this?Used to work with my galaxy tablet and phone and removed it from both but have now upgraded my phone and it is working well again now.Helps you check your cameras on the phone.

2. when trying to find a certain video in playback mode, after trying to watch 5 videos it will kick you out and say you've exceeded you logins.

3. Nothing changed with the system, just app and phone updates.It has suddenly stopped working.

4. Had been fine until yesterday (Saturday 9 th)Stopped working, checked settings all were correct.

5. app can also have a really hard time connecting in general.Failing to connect since Samsung updated.

6. I uninstalled and reinstalled, yet received same message.

7. I uninstalled the app and tried to download it again with no success.

8. Need suggestions for problem solving.

9. then you're stuck waiting.

10. the app sucks.

1. Fix DroidGuard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DroidGuard: Restarting the app will resolve most errors.
2. Update the DroidGuard App. Here is how:
   1. On Android goto PlayStore » Search for "DroidGuard" » Open DroidGuard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DroidGuard » click "UPDATE".
3. Clear DroidGuard app cache: Clearing cached data will force your app to retrieve the latest data directly from DroidGuard servers.
   1. On Android, goto Settings » Apps » Select "DroidGuard" » click Storage » click "Clear Cache".
4. Check DroidGuard app permissions. If any of these permissions required to use your device's features are disenabled, DroidGuard might not work.
5. Uninstall and reinstall DroidGuard. If nothing else has worked, completely uninstall DroidGuard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DroidGuard not working

2. Fix DroidGuard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DroidGuard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DroidGuard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DroidGuard may not be able to connect to the Internet when running in the background.