Contact EU Login Customer Service

Why should I report an Issue with EU Login?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of European Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once you have registered your device with your EU Login account, authentication can be done with just your PIN code when accessing EU Login protected applications using the app via your mobile browser.

2. The EU Login app is developed by EC DIGIT. D. 3 to facilitate your day-to-day authentication.

3. EU Login can also be used as a second factor authenticator if an application requires it.

4. Don't have WIFI or Internet access?

5. Don't worry, you can generate a unique code via the QR Code scanner.

1. Avoid this garbage at all costs!!!!!It doesn't work!! I've been trying to set up the 2FA to access EU Survey and the app won't generate a pin for the QR code.

2. It says it is for security reasons, but mind you that is not true, with a little effort it is easy to get access to accounts personal information, and mind that you need to put in every single speck of personal data that traces to you, except blood type and fingerprints, but I assume it will be probably be a requirement in the future as well.Absolute rubbish.

3. The app can't scan the QR code, my phone see's it, lock's it with a 4 red dots, but for some reason the app doesn't generate the PIN code.

4. So the app has no way of addressing the cases where the user changes/loses their smartphone.Terrible, I tried to activate the app with two separate phones and the app simply wouldn't scan the QR code at all.

5. A real hindrance to me accepting work.Imposible to scan the QR code.

6. Scanning the QR code gives an error text that does not even fully show on the screen.

7. So, the app wouldn't scan it's own system generated QR code and would stay still.

8. Enrolling them again is usually prevented by me being unable to scan the QR Code.

9. After scanning the QR code, there is an error that no GCM negotiation was possible.

10. Two factor authentication is good when it works.I cannot add my new mobile phone to the account.

11. The QR code scanner app I have built-in can read it without problem but the official EU app can not.Horrible app.

1. Fix EU Login Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EU Login: Restarting the app will resolve most errors.
2. Update the EU Login App. Here is how:
   1. On Android goto PlayStore » Search for "EU Login" » Open EU Login » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EU Login » click "UPDATE".
3. Clear EU Login app cache: Clearing cached data will force your app to retrieve the latest data directly from EU Login servers.
   1. On Android, goto Settings » Apps » Select "EU Login" » click Storage » click "Clear Cache".
4. Check EU Login app permissions. If any of these permissions required to use your device's features are disenabled, EU Login might not work.
5. Uninstall and reinstall EU Login. If nothing else has worked, completely uninstall EU Login then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EU Login not working

2. Fix EU Login Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EU Login be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EU Login not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EU Login may not be able to connect to the Internet when running in the background.