Contact PhotoMap Gallery Customer Service

Why should I report an Issue with PhotoMap Gallery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dr. Ludger Bischofs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Performance is good where other apps struggle, like e.g. reading the meta data of pics and displaying the map overlays.App doesn't show any photos, folders or tree structure.

2. Usually you can hide folders from gallery view in android by renaming it with a "." in front, but doesn't work here.The Openstreetmap layer does not show any mapping imagery under the photos (just blank) but all other map layers work as expected.

3. *Edit* This problem was dealt with quickly by the developer, now 5 stars.Very useful to find and view all my network drive photos.

4. (This is the default mode of Google Maps — I think it's called "auto-centering".)This app has cloud integrations with three services.

5. I hope the developer can add one of these services this this app, and I'll be back for a 5 star review.Do you guys have a website where we can post bugs/problems? Thanks for an answer (will change this to 4 stars afterwards, was just to get your attention).

6. I also mapped a source location to my OneDrive, but it doesn't seem to scan it to find my pictures.

7. Since the internal memory cannot be removed from the scan list, I had to put the entire internal memory on the black list.This app has been useful to me.

8. There are two MAJOR cloud services out there that would be far more useful to integrate with (GPhotos, APhotos) ever since GD eliminated their photo syncing services recently.

9. Feature request: Please add a mode wherein the displayed map continually recenters on one's current location as one moves around.

10. Might be related to the fact that all my photos are on the SD-card and not on the internal memory.

11. I realized halfway through my vacation that I forgot to turn on GPS location, so half my pictures are tagged, but I know you can manually tag pictures, but for some reason it won't save my info.

1. Fix PhotoMap Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PhotoMap Gallery: Restarting the app will resolve most errors.
2. Update the PhotoMap Gallery App. Here is how:
   1. On Android goto PlayStore » Search for "PhotoMap Gallery" » Open PhotoMap Gallery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhotoMap Gallery » click "UPDATE".
3. Clear PhotoMap Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from PhotoMap Gallery servers.
   1. On Android, goto Settings » Apps » Select "PhotoMap Gallery" » click Storage » click "Clear Cache".
4. Check PhotoMap Gallery app permissions. If any of these permissions required to use your device's features are disenabled, PhotoMap Gallery might not work.
5. Uninstall and reinstall PhotoMap Gallery. If nothing else has worked, completely uninstall PhotoMap Gallery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PhotoMap Gallery not working

2. Fix PhotoMap Gallery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PhotoMap Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PhotoMap Gallery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PhotoMap Gallery may not be able to connect to the Internet when running in the background.