Published by SuriDevs on Oct 16, 2024

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Why should I report an Issue with Device Info: System & CPU Info?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SuriDevs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Device Info Customer Insights

1. It says my screen size is 6.1 inches when it's actually 6.78 inches (I have the OnePlus 8 pro) it also says my battery is at 66% when I can see it's actually at 29%, and it also says my screen is only 60hz when it's at 120hz, my point is, if it gets these basic things wrong, how can I trust all the other info it gives me?The UI seems great.

2. Provides all the details like network speed, processor usage, camera info, sim info, all available sensors details etc.Provide almost all the details of hardware and software informations.

3. Good for everyone who wants to know all the specs and hardware information of phone with awesome UI.UI is really nice and beautiful with dark theme.

4. One word review : Excellent AppTold me my camera specs but it cant have been from scanning my phones.hardware as there.is no cameras in this phone.

5. It shows almost all the informations.👍☺️Provides real time sensor reading variations helps you in checking working condition of your sensor status.

6. When trying Galaxy S21 Ultra it gives wrong information on cpu, camera etc etc.

7. You can have so many information regarding hardware available on your device.

8. It shows very accurate and useful all information about your device.

9. If you are to give ads,make a premium version with no ads too - don't claim to be the best without having such a basic feature.

10. Even user interface is very nice and clean.Simply awesome and beautiful UI.

11. And the lack of a premium version thereof to remove ads.

Steps to Troubleshoot & Fix Device Info Issues

1. Fix Device Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Device Info: Restarting the app will resolve most errors.
  2. Update the Device Info App. Here is how:
    1. On Android goto PlayStore » Search for "Device Info" » Open Device Info: System & CPU Info » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Device Info » click "UPDATE".
  3. Clear Device Info: System & CPU Info app cache: Clearing cached data will force your app to retrieve the latest data directly from Device Info servers.
    1. On Android, goto Settings » Apps » Select "Device Info: System & CPU Info" » click Storage » click "Clear Cache".
  4. Check Device Info app permissions. If any of these permissions required to use your device's features are disenabled, Device Info might not work.
  5. Uninstall and reinstall Device Info. If nothing else has worked, completely uninstall Device Info then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Device Info not working


2. Fix Device Info Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Device Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Device Info not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Device Info may not be able to connect to the Internet when running in the background.

Reported Issues

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