Contact My Device Customer Service

Why should I report an Issue with My Device - Device info?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 3k Developers to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether it be information regarding your System on Chip (SoC), the memory of your device or tech specs about your battery or all the relevant information about your device sensors – My Device is your one-stop place for all this.

2. Complete listings of all Software & Hardware details. 1 Device information App in this Category.

3. One Stop place for for all Software and Hardware information of your Device.

4. My Device is a powerful yet simple app that lets you know all the essential details about your phone.

5. All the Software & Hardware details can share.

6. Checkout the pro version of My Device with No Ads.

7. You can reach out to the developers via email available at the bottom of this app description.

8. We would be glad to have your suggestions and feedback so that we can improve My Device and serve you better.

1. Well chance certainly played a role, as in the last few days I've ended up in situations where being able to get the information this has at its fingertips proved to be both a time saver and irritant smoother! Nice!Within 15 seconds of opening this app for the first time a loud Auto playing ad came on.

2. It was nice not to have to uninstall a app right after installing it because it either didn't do what they said it would do or it had so many advertisements and pop-ups that it was just too annoying you on my phone this one that's been on my phone more than 10 days I think it's going to stay thereNow in got this app 3 or 4 days back.

3. "Contains ads" is one hell of an understatement! This bloody thing, when I start looking at the information on my phone will suddenly be gone and replaced by a full-screen ad .

4. Recently purchased new Android phone and was keen of knowing all the device information.

5. Perhaps you could do a little research & see how other developers strike a balance of showing ads without alienating users.Never seen this much user friendly application.

6. This app provides perfect info with real time values in the form of graph which helps in better analysis.

7. A careful reading of of my review reveals my objection was not to the presence of ads - we all understand the necessity of revenue! What drove me away was the type & number ads.

8. But my device does not support wireless charging & its the one thing I do not see on the app to state not supported.

9. Loved itIt did exactly what it said it would do I didn't notice an excessive amount of ads or anything so I thought it was a very good app.

10. And to make it worse, pressing the back button or anything else I found does not get away from the ad, making this virtually useless for anyone except the app publisher's wallet!Very Interesting app.

11. Not something I thought I was going to use that much, but thought it wise to install while I had the chance.

1. Fix My Device Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Device: Restarting the app will resolve most errors.
2. Update the My Device App. Here is how:
   1. On Android goto PlayStore » Search for "My Device" » Open My Device - Device info » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Device » click "UPDATE".
3. Clear My Device - Device info app cache: Clearing cached data will force your app to retrieve the latest data directly from My Device servers.
   1. On Android, goto Settings » Apps » Select "My Device - Device info" » click Storage » click "Clear Cache".
4. Check My Device app permissions. If any of these permissions required to use your device's features are disenabled, My Device might not work.
5. Uninstall and reinstall My Device. If nothing else has worked, completely uninstall My Device then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Device not working

2. Fix My Device Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Device be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Device not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Device may not be able to connect to the Internet when running in the background.