Published by JFDP Labs

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Why should I report an Issue with Hardware Info?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JFDP Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hardware Info Customer Insights

1. It's a very cool ....we get to know a lot abt our own mobile , which we weren't aware of till thn πŸ‘πŸ»πŸ‘πŸ»It supports landscape mode orientation! Well done!Perfect, works fine with no issues on my device!this app doesn't show a damn thing apart some very general info.

2. fake idiots behind this fake app uh!!!!!Still trying to get it to actually load haven't run it onceOke, complete and simpleThough it has stopped updating but i am still coming back to it instead of the other new apps .Sadly out of date.

3. I regret ever buying this!Wow,,it is very helpful apps,, Thank you.It is a great app that tells you everything you need to know.

Steps to Troubleshoot & Fix Hardware Info Issues

1. Fix Hardware Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hardware Info: Restarting the app will resolve most errors.
  2. Update the Hardware Info App. Here is how:
    1. On Android goto PlayStore » Search for "Hardware Info" » Open Hardware Info » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hardware Info » click "UPDATE".
  3. Clear Hardware Info app cache: Clearing cached data will force your app to retrieve the latest data directly from Hardware Info servers.
    1. On Android, goto Settings » Apps » Select "Hardware Info" » click Storage » click "Clear Cache".
  4. Check Hardware Info app permissions. If any of these permissions required to use your device's features are disenabled, Hardware Info might not work.
  5. Uninstall and reinstall Hardware Info. If nothing else has worked, completely uninstall Hardware Info then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hardware Info not working


2. Fix Hardware Info Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hardware Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hardware Info not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hardware Info may not be able to connect to the Internet when running in the background.

Reported Issues

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