Published by Alphabet Labs

Report an issue with Device Info.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Device Info?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alphabet Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Device Info Customer Insights

1. All device information displayed on an easy to read dashboard.The app itself is great, except it has ads that you can't disable.Ads on every click? Not the brightest idea out there.Excellent app.

2. shows all the info in tabs.This showed up on my phone without my installing so I don't trust it and uninstalled it.Very good at spotting a fake.

3. Recommended.Loved the app, simple and easy to use πŸ‘πŸ‘It is a fantastic app.

4. It reviews information about my phone that I wouldn't ordinarily know.

5. Easy to useWorst app... Very less info and too much ads.

6. Also gives the ability to access every app and system app on your device.

7. Quick and easy to use.

8. Killer app to see everything your phone can do.

9. This app doesn't deserve 1M+ downloads.

10. There are much better app in the market.Well designed.

Steps to Troubleshoot & Fix Device Info Issues

1. Fix Device Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Device Info: Restarting the app will resolve most errors.
  2. Update the Device Info App. Here is how:
    1. On Android goto PlayStore » Search for "Device Info" » Open Device Info » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Device Info » click "UPDATE".
  3. Clear Device Info app cache: Clearing cached data will force your app to retrieve the latest data directly from Device Info servers.
    1. On Android, goto Settings » Apps » Select "Device Info" » click Storage » click "Clear Cache".
  4. Check Device Info app permissions. If any of these permissions required to use your device's features are disenabled, Device Info might not work.
  5. Uninstall and reinstall Device Info. If nothing else has worked, completely uninstall Device Info then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Device Info not working


2. Fix Device Info Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Device Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Device Info not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Device Info may not be able to connect to the Internet when running in the background.

Reported Issues