Published by visitBerlin on Feb 22, 2024

Report an issue with Going Local Berlin.
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Why should I report an Issue with Going Local Berlin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of visitBerlin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Going Local Berlin

1. Discover the awesome mix that is Berlin – from Reinickendorf’s Kräuterhof herb and vegetable garden to Spandau’s ‘Little Venice’ or Peacock Island in Steglitz-Zehlendorf. – APP-SOLUTELY FREE – Download our free app now and explore over 700 hand-picked tips on enjoying Berlin! – OFFLINE FUNCTIONALITY – Once you have installed the app on your smart phone, you can fully access the images, maps, and tips – even offline. – BERLIN TIPS + INFO on the city’s districts and neighbourhoods.

2. The app also lets you suggest your own Berlin tips! – NAVIGATION – With GPS localization, view the top Berlin tips in your area or find the nearest Berlin Tourist Info Centre and let the “Point me there” compass function guide you there.

3. And as you stroll and explore, you’ll always know exactly which district you are in! – YOUR FAVOURITES – Create your own list of tips of the things you want to explore in Berlin!

4. With over 700 personal tips, tours and recommendations for eating out, you can enjoy Berlin like a Berliner from the word go – just like a real local.

5. We also let you into the secret of our top personal Berlin tips.

6. Then let this app help you explore Berlin off the usual tourist trails!

7. Going Local Berlin is not a classic travel app for the major sights.

8. Discover our tips for such areas as leisure and sport or art and culture.

9. And of course, we also offer information on specific topics – from fun things to do for free to the nearest green spaces to relax.

10. Your Berlin tip is not included?

11. Already know Brandenburg Gate?

Going Local Berlin Customer Insights

1. the tourism object inside is unusual.Can't open the app…received message 'installation failed' …same failure even after uninstall-install stepswhat I would like somehow to come back to me anyone in Berlin that new my father Walter F lewicki, MeGerhard.

2. one that is one of a kind and there's could be in there did anybody there God I miss you all 😀don,t forget my birthday it's October 8th 1951 nice to hear from you I knew then I would always remember my visit to Germany after so many years and The beautiful People that I'm at be nice to hear from someone ☺️😀 please send.howBumping my rating up, now that some permissions issues have been fixed.

3. Keeps showing a notification that says 'installation failed'Actually i like the old version of this app specially there was a map with city parts even when you navigateBad app, i just uninstalled after 5 minute research inside.

4. I dont see common tourism place in berlin like sansoucci berlin wall pergamon, etc.

5. Uninstalled the app and reinstalled it now, but I still get an error message.Installed it twice.

6. Doesn't open at all.

7. terms policy why they need to download.

8. I used the app before, but now it doesn't upload.

9. walter.

10. lewicki.

11. Alfons.

Steps to Troubleshoot & Fix Going Local Berlin Issues

1. Fix Going Local Berlin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Going Local Berlin: Restarting the app will resolve most errors.
  2. Update the Going Local Berlin App. Here is how:
    1. On Android goto PlayStore » Search for "Going Local Berlin" » Open Going Local Berlin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Going Local Berlin » click "UPDATE".
  3. Clear Going Local Berlin app cache: Clearing cached data will force your app to retrieve the latest data directly from Going Local Berlin servers.
    1. On Android, goto Settings » Apps » Select "Going Local Berlin" » click Storage » click "Clear Cache".
  4. Check Going Local Berlin app permissions. If any of these permissions required to use your device's features are disenabled, Going Local Berlin might not work.
  5. Uninstall and reinstall Going Local Berlin. If nothing else has worked, completely uninstall Going Local Berlin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Going Local Berlin not working


2. Fix Going Local Berlin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Going Local Berlin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Going Local Berlin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Going Local Berlin may not be able to connect to the Internet when running in the background.

Reported Issues