Published by Swisscom Directories AG on Sep 16, 2024

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Why should I report an Issue with local.ch: booking platform?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Swisscom Directories AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact local.ch: booking platform image 1 contact local.ch: booking platform image 2

About local.ch: booking platform

1. Looking to book an appointment online with no hassle? • Book your appointment online quickly and easily – for example at hairdressers, garages, beauty institutes, physiotherapists and countless other services and businesses. • You can also make bookings outside of opening hours or around the clock if you so wish. • Providers in almost every kind of sector can be booked directly online with the click of a mouse. • The categories range from "Food, Dining & Gastronomy" to "Medicine, Aesthetics & Wellness" to "Crafts, Construction & Industry", "Leisure, Education & Sport", "Living, Home & Environment" and "Security, Business & IT”. • Find useful locations in your area such as ATMs, petrol stations, car parks, public toilets or hotspots, including map listings.

2. Are you looking for a telephone number or do you want to block irritating spam calls? • Find telephone numbers and addresses of private individuals and companies in Switzerland and Liechtenstein, including map listings. • Thanks to caller ID, you will always know who has contacted you, even if the number is not in your address book. • If desired, the app can also automatically block known and verified advertising callers.

3. And would you like to make the reservation immediately? • With a single search, you can find every restaurant with available tables on the desired date, at the desired time and in the desired location, and then book the table immediately online. • Vegan, family-friendly, with a terrace or wheelchair-accessible?

4. Thanks to the broad range of categories, you can find the right restaurant and make a reservation quickly and easily. • Over 9,000 restaurants throughout Switzerland can be reserved directly online with the click of a mouse.

5. In line with the requirements of today’s users, local. ch has evolved from a digital phone directory to become the largest Swiss booking platform, with over 500,000 business profiles.

6. On local. ch, you will find over 500,000 businesses from every kind of sector, with all the contact details you need.

7. You can also book tables and make appointments quickly and easily online.

8. And you can still search for home addresses and telephone numbers using the search field.

9. Are you looking for an available table on a specific day?

local.ch Customer Insights

1. The Apple app was working , the android one is not.Only in case the phone number registered in some other person phone than you can see the number name but if the number new absolutely doesn't find can't ever so you bought it in your phone and they will take all your contacts number 😉 and valve it in the application so what we write we will see it live 😉I don't know why they changed it but the functionality most people want (blocking call centers) is not here, it's in the search.ch app nowUnusable on Android 11.

2. Please fix, since these are (along with the phone number search) the main featuresIt is not working! I've allowed the app with all the permissions required but the app is not able to block or even detect call center call.

3. Can't enter text in the search without it skipping characters, and it's very slow.I gave the app all permissions that it needs and I have activated settings like "block telemarketing calls" and "show incoming calls info".

4. Unfortunately, the app does not block telemarketing (even if it recognizes the number as telemarketing) and does not show info on the incoming call.

5. A perfect example of the terrible incentives of free apps ; the latest refresh removed the useful functionality for finding ATMs, etc.

6. Only reboot of the phone helps.Latest version crashes immediately and repeatedly on Galaxy S10e.

7. close by and added a nagging login screen, I'm assuming so they can get an email address to spam.

8. Really useless like that.Less complete than Google Maps, don't see the point of the serviceUsefull app.

9. I would pay to get it back as it was before.Was very good until the last interface refresh.

10. The popup is not dismissable at all.

11. Now it's barely usable.

Steps to Troubleshoot & Fix local.ch Issues

1. Fix local.ch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart local.ch: Restarting the app will resolve most errors.
  2. Update the local.ch App. Here is how:
    1. On Android goto PlayStore » Search for "local.ch" » Open local.ch: booking platform » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for local.ch » click "UPDATE".
  3. Clear local.ch: booking platform app cache: Clearing cached data will force your app to retrieve the latest data directly from local.ch servers.
    1. On Android, goto Settings » Apps » Select "local.ch: booking platform" » click Storage » click "Clear Cache".
  4. Check local.ch app permissions. If any of these permissions required to use your device's features are disenabled, local.ch might not work.
  5. Uninstall and reinstall local.ch. If nothing else has worked, completely uninstall local.ch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing local.ch not working


2. Fix local.ch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make local.ch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to local.ch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, local.ch may not be able to connect to the Internet when running in the background.

Reported Issues