Contact Fever Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. They only agreed to a refund when I threatened a credit card charge back! Still waiting for my money now.I purchased a ticket for an event months in advance & when the time came closer the time slot I had chosen did not work best compared to other available times.

2. Absolutely disappointed...Bait and switch then a uphill battle to get a refund - buyer beware! Bought a concert ticket that was changed to an outdoor event.

3. where I am annoyed is I purchased tickets for something and put a specific time and when I paid for it the time changed.

4. By the time they finally reached out the tickets for the event were sold out.

5. I even made a mistake and bought an extra ticket I didn't need so they did a refund so I could go back and purchase the other two.

6. They offered a lame voucher towards a future event but with a catch - must be used within 60 days and any difference in value under what was originally paid ($104!!) Is forfeit.

7. Had I known I would have had to install an app I would have found some other way to buy tickets or would not have attended the event.

8. I went through the steps to change it and it ended up charging me an extra $10 because that time slot for filled and that pissed me off.

9. Purchased the wrong ticket time.

10. They took more than a week to issue a voucher and only reached out when I threatened to refund.

11. Continue to improve and simplify the UI, remove distractions.First time user.

1. Fix Fever Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fever: Restarting the app will resolve most errors.
2. Update the Fever App. Here is how:
   1. On Android goto PlayStore » Search for "Fever" » Open Fever: Local Events & Tickets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fever » click "UPDATE".
3. Clear Fever: Local Events & Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Fever servers.
   1. On Android, goto Settings » Apps » Select "Fever: Local Events & Tickets" » click Storage » click "Clear Cache".
4. Check Fever app permissions. If any of these permissions required to use your device's features are disenabled, Fever might not work.
5. Uninstall and reinstall Fever. If nothing else has worked, completely uninstall Fever then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fever not working

2. Fix Fever Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fever be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fever not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fever may not be able to connect to the Internet when running in the background.