Contact Fever Customer Service

Why should I report an Issue with Fever: Local Events & Tickets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fever Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find local events, secret places, and trendy pop-ups, some of which are available exclusively on Fever. 🎉Exclusive events: Access to exclusive events that you can only find on the Fever platform. ⭐ Fever Club: Reward system on all ticket purchases thanks to your Fever wallet. ⏩ Fever filters: Handy filters that allow you to search by date & time. ❣️ Favorite events: List of favorited experiences for easy access to the events that you like the most. 🎫 Ticket transfers: Easy ticket transfer system that allows you to send friends and family tickets with no fuss. 📍 Map of event locations: Up-to-date map that shows you the events near you and in your city. 🙋 User based recommendations: Personalized recommendations for events and experiences based on your likes. 📱 Fully mobile, paper-free tickets: no printer required as tickets are scanned from your mobile device. 🔧 Customer Support: 24/7 support and chat with our Customer Support team, available in 8 languages. ☛ Tours, trips, adventure: discover new places and experiences in your city that you haven’t even heard of. ☛ Arts & museums: visit your city’s cultural havens for a tranquil day out. ☛ Concerts & festivals: watch your favorite musicians and artists as they perform at some of the most exclusive venues in your city. ☛ Theater, comedy, shows, & AMC cinemas: laugh, cry, sing and shout at the best shows and latest movie screenings. ☛ Food experiences: taste the world at a wide variety of gastronomic experiences. ☛ Drinks & afterwork, nightlife, parties: dance the night away at some of the city’s hottest nighttime spots.

2. Fever puts the wealth of your city’s events and experiences at your fingertips.

3. Available cities in the US: New York, San Francisco, Los Angeles, Miami, Boston, Chicago, San Diego, Washington DC, Atlanta, Philadelphia, Seattle and many more!

4. Discover what to do, where to go, and what to visit.

5. To check out the Fever platform and for any other information, you can take a look at our website or contact us 24/7 support via chat, phone and email at hi@feverup. com.

1. They only agreed to a refund when I threatened a credit card charge back! Still waiting for my money now.I purchased a ticket for an event months in advance & when the time came closer the time slot I had chosen did not work best compared to other available times.

2. Absolutely disappointed...Bait and switch then a uphill battle to get a refund - buyer beware! Bought a concert ticket that was changed to an outdoor event.

3. where I am annoyed is I purchased tickets for something and put a specific time and when I paid for it the time changed.

4. By the time they finally reached out the tickets for the event were sold out.

5. I even made a mistake and bought an extra ticket I didn't need so they did a refund so I could go back and purchase the other two.

6. They offered a lame voucher towards a future event but with a catch - must be used within 60 days and any difference in value under what was originally paid ($104!!) Is forfeit.

7. Had I known I would have had to install an app I would have found some other way to buy tickets or would not have attended the event.

8. I went through the steps to change it and it ended up charging me an extra $10 because that time slot for filled and that pissed me off.

9. Purchased the wrong ticket time.

10. They took more than a week to issue a voucher and only reached out when I threatened to refund.

11. Continue to improve and simplify the UI, remove distractions.First time user.

1. Fix Fever Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fever: Restarting the app will resolve most errors.
2. Update the Fever App. Here is how:
   1. On Android goto PlayStore » Search for "Fever" » Open Fever: Local Events & Tickets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fever » click "UPDATE".
3. Clear Fever: Local Events & Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Fever servers.
   1. On Android, goto Settings » Apps » Select "Fever: Local Events & Tickets" » click Storage » click "Clear Cache".
4. Check Fever app permissions. If any of these permissions required to use your device's features are disenabled, Fever might not work.
5. Uninstall and reinstall Fever. If nothing else has worked, completely uninstall Fever then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fever not working

2. Fix Fever Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fever be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fever not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fever may not be able to connect to the Internet when running in the background.