Published by Trip.com on Nov 7, 2024

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Why should I report an Issue with Trip.com: Book Flights, Hotels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Trip.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Trip.com: Book Flights, Hotels image 1 contact Trip.com: Book Flights, Hotels image 2

About Trip.com: Book Flights, Hotels

1. Pick your preferred class – or even book a chartered flight! The Trip. com app lets you filter by price, flight duration, travel time, airline, or number of stops.

2. When you book airport transfers with Trip. com, your driver will be kept up-to-date with your flight schedule, so you can travel worry-free even in the case of flight delays.

3. You can share Trip Moments with like-minded adventurers, and find exciting travel lists and gourmet recommendations in return. Get Trip. com NOW to experience the seamless one-stop booking process and let your next adventure begin!

4. Book hotels and find great deals on amazing stays! On Trip. com, you can browse stays to suit your tastes from total selection of more than 1. 4 million options worldwide.

5. Our global call center is also available 24/7 and renowned for its rapid response time. Download the Trip. com app now to experience our seamless booking process and award-winning customer support!

6. Trip. com app is your one-stop travel platform! ● Hotels: Choose from over 1. ● Discover Low-priced Flights by Map: You can now find cheap flights more easily than ever!

7. Pick a multi-city itinerary, and you can even fly into one city and out of another. With Trip. com it's easy to find your perfect flight.

8. Whatever experiences a destination has to offer, you can find out what's happening and book your tickets, all on Trip. com.

9. Free cancellation is available up to 24 hours before your scheduled pick-up time. Trip. com: Your personal trip advisor. Trip. com is a global community of travelers.

10. Book trains across the world, easily! On the Trip. com app, you can now book trains for mainland China, Taiwan, Korea, UK, Italy, Spain, France, and Germany.

11. Book tours and tickets on Trip. com and see the best of your destination!

Trip.com Customer Insights

1. The airline was nice enough to help out with the purchase of tickets for the next flight, but this service was a complete detrimentShow me full final price! Not before during and after taxes and fees! Don't be airbnb!Filters are dropped when doing new search.

2. Trip didn't notify me of this, and didn't refund their booking fee, as, "the tickets had been issued successfully." It's ridiculous to pay a fee for a service that wasn't fruitful.

3. The trip coins thing is a waste of time.Really enjoy using this app because the prices it shows are always correct and it will notify you of offers, price changes, and travel updates.

4. You can also add itinerary notes which is really cool!Requested a flight change hours in advance to a plane with the same airline that had tickets available, verified by the airline itself.

5. Thank you! And maybe from time to time, Trip has to make sure all the hotels listed updated their information.Robbed at cancellation request! The app is horrendous.

6. Fillowed all links and instructions only to be told the cost of flights had been taken for a cancellation fee, 5 minutes after booking.

7. App shows a tremendous deal on an upcoming flight that I want to book.

8. However, Trip's CS has been super helpful to me and i got my refund back.

9. And the information has not been updated in this app, maybe the owner did not inform Trip about this issue.

10. I also like the 'side function' which is the "my trips" page, where you can add any flights, hotels and trains you have booked, even if you didn't book them on the app.

11. Like check the deal, surf other hotel or flights and select their deal then click Compare.

Steps to Troubleshoot & Fix Trip.com Issues

1. Fix Trip.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Trip.com: Restarting the app will resolve most errors.
  2. Update the Trip.com App. Here is how:
    1. On Android goto PlayStore » Search for "Trip.com" » Open Trip.com: Book Flights, Hotels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trip.com » click "UPDATE".
  3. Clear Trip.com: Book Flights, Hotels app cache: Clearing cached data will force your app to retrieve the latest data directly from Trip.com servers.
    1. On Android, goto Settings » Apps » Select "Trip.com: Book Flights, Hotels" » click Storage » click "Clear Cache".
  4. Check Trip.com app permissions. If any of these permissions required to use your device's features are disenabled, Trip.com might not work.
  5. Uninstall and reinstall Trip.com. If nothing else has worked, completely uninstall Trip.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Trip.com not working


2. Fix Trip.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Trip.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Trip.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Trip.com may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I don't like to use

    — by Risvana John 2 years ago