Published by National Information Solutions Cooperative on Oct 25, 2024

Report an issue with South Central Power.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with South Central Power?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of National Information Solutions Cooperative to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact South Central Power image 1 contact South Central Power image 2

About South Central Power

1. Quickly view your current account balance and due date, manage recurring payments and modify payment methods.

2. You can also view bill history including PDF versions of paper bills directly on your mobile device.

3. View energy use graphs to identify high usage trends.

4. Navigate graphs quickly using an intuitive gesture based interface.

5. Displays service interruption and outage information.

6. Displays facility and payment dropbox locations on a map interface.

South Central Power Customer Insights

1. It's easy to use and it remembers user credentials so don't have to go through monotony of typing user name and password every time to log in.I love this I have been hoping for this app for like 2 years.

2. Very annoying and I cannot access the app if I forget my password without great effort.Well done! Much better than logging on to website.

3. When I try to report outage I get an error message.Edit 8/25/21: Can't report outage.

4. See the track issue status screen to review existing outages." Won't Remember Password.

5. Get error msg when attempting to report outage: "NO ACCOUNTS AVAILABLE.

6. outragous charges and no time given to pay during a hardshipSouth Central Power app is great.

7. After installing this app and approving fingerprint ID, it won't remember my password and doesn't ask for my fingerprint.

8. Specially paying bill which is the whole reason that I love it!I have never once been able to log in with this app.

9. It makes paying,managing, and report issues alot easier.

10. No additional accounts are available to create a new outage.

11. I did not make a mistake 5 times on a 7 digit account number,!!!the app works fine, just like it should, its the company i cant stand.

Steps to Troubleshoot & Fix South Central Power Issues

1. Fix South Central Power Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart South Central Power: Restarting the app will resolve most errors.
  2. Update the South Central Power App. Here is how:
    1. On Android goto PlayStore » Search for "South Central Power" » Open South Central Power » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for South Central Power » click "UPDATE".
  3. Clear South Central Power app cache: Clearing cached data will force your app to retrieve the latest data directly from South Central Power servers.
    1. On Android, goto Settings » Apps » Select "South Central Power" » click Storage » click "Clear Cache".
  4. Check South Central Power app permissions. If any of these permissions required to use your device's features are disenabled, South Central Power might not work.
  5. Uninstall and reinstall South Central Power. If nothing else has worked, completely uninstall South Central Power then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing South Central Power not working


2. Fix South Central Power Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make South Central Power be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to South Central Power not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, South Central Power may not be able to connect to the Internet when running in the background.

Reported Issues